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Segregation vs aggregation in the loyalty program: the role of perceived uncertainty
16 references·1 citing·29 second hop
Segregation vs aggregation in the loyalty program: the role of perceived uncertainty (2013)Segregation vs aggregation in the loyalty…Choices, Values, and Frames (2013)Choices, Values, and FramesThe Role of Customer Gratitude in Relationship Marketing (2009)The Role of Customer Gratitud…Mental Accounting and Consumer Choice (2008)Mental Accounting and Consume…Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value (2000)Implications of Loyalty Progr…Consumer Choice between Hedonic and Utilitarian Goods (2000)Consumer Choice between Hedon…Do Customer Loyalty Programs Really Work (1997)Do Customer Loyalty Programs …Integrating Variable Risk Preferences, Trust, and Transaction Cost Economics (1996)Integrating Variable Risk Pre…Weighing risk and uncertainty. (1995)Weighing risk and uncertainty.Recent developments in modeling preferences: Uncertainty and ambiguity (1992)Recent developments in modeli…Sales Promotion: Concepts, Methods and Strategies (1990)Sales Promotion: Concepts, Me…Prospect theory: An analysis of decision under risk (1988)Prospect theory: An analysis …Mental Accounting and Consumer Choice (1985)Mental Accounting and Consume…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Choices, values, and frames. (1984)Choices, values, and frames.Prospect Theory: An Analysis of Decision under Risk (1979)Prospect Theory: An Analysis …Risk, Ambiguity, and the Savage Axioms (1961)Risk, Ambiguity, and the Sava…Influence of Customer Loyalty Program on Organizational Performance: a Case of Airline Industry (2016)Influence of Customer Loyalty…Fuzzy sets (1965)Advances in prospect theory: Cumulative representation of uncertainty (1992)Chapter 18 A survey of behavioral finance (2003)Measuring Expectations (2004)“Economic man” in cross-cultural perspective: Behavioral experiments in 15 small-scale societies (2005)Theory of games and economic behavior (2019)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)The Framing of Decisions and the Psychology of Choice (1981)Framing: Toward Clarification of a Fractured Paradigm (1993)Subjective well-being: Three decades of progress. (1999)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Possessions and the Extended Self (1988)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)Heart and Mind in Conflict: the Interplay of Affect and Cognition in Consumer Decision Making (1999)To Do or to Have? That Is the Question. (2003)Why are you telling me this? An examination into negative consumer reviews on the Web (2007)Judgment under Uncertainty: Heuristics and Biases (1975)Exploration and Exploitation in Organizational Learning (1991)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Are Investors Reluctant to Realize Their Losses? (1998)Time Discounting and Time Preference: A Critical Review (2002)A perspective on judgment and choice: Mapping bounded rationality. (2003)Instructional manipulation checks: Detecting satisficing to increase statistical power (2009)The weirdest people in the world? (2010)
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References

  • 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
  • 1988Prospect theory: An analysis of decision under risk32,475 cited
  • 1961Risk, Ambiguity, and the Savage Axioms7,892 cited
  • 1985An attributional theory of achievement motivation and emotion.7,833 cited
  • 1984Choices, values, and frames.6,505 cited
  • 2013Choices, Values, and Frames5,320 cited
  • 1985Mental Accounting and Consumer Choice4,875 cited
  • 2008Mental Accounting and Consumer Choice3,415 cited
  • 2000Consumer Choice between Hedonic and Utilitarian Goods2,236 cited
  • 1992Recent developments in modeling preferences: Uncertainty and ambiguity1,795 cited
  • 2000Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value1,157 cited
  • 1996Integrating Variable Risk Preferences, Trust, and Transaction Cost Economics1,106 cited
  • 1997Do Customer Loyalty Programs Really Work1,043 cited
  • 1995Weighing risk and uncertainty.935 cited
  • 2009The Role of Customer Gratitude in Relationship Marketing912 cited
  • 1990Sales Promotion: Concepts, Methods and Strategies

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  • 2016Influence of Customer Loyalty Program on Organizational Performance: a Case of Airline Industry23 cited