Hedonic usage of product virtualization technologies in online apparel shopping

Jiyeon Kim · Sandra Monk Forsythe

208 citations0/0 files storedInternational Journal of Retail & Distribution Management

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Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies

Abstract

Purpose The purpose of this study is to investigate whether online apparel shoppers' adoption of product virtualization technologies is facilitated more by hedonic motivations than functional motivations due to the hedonic nature of the product virtualization technologies. Design/methodology/approach In addition to the focus group interview, two separate online surveys with links to a stimulus web site containing one of the two product virtualization technologies was conducted to a national online shopper sample. The data were analyzed using structural equation modeling by comparing the structural coefficients of hedonic and functional motivations on the attitude toward using the product virtualization technologies. The linear combination of functional and hedonic roles of each technology was examined using discriminant function analysis to see if the results were consistent. Findings The results showed that the hedonic motivation had a stronger positive relationship than functional motivations with the attitude toward using product virtualization technologies. The empirical findings of this study confirm our proposition that perceived entertainment value is a stronger determinant of attitude toward using product virtualization technologies than perceived usefulness. Originality/value The findings of the paper support the idea that the direction of technology acceptance model related research should be drawn by the (functional or hedonic) purpose of the technology/system. Based on the current findings, it seems likely that the predictive importance of the hedonic or functional benefits on attitude toward using a particular technology/system will depend, to a large extent, on the primary purpose of the system/technology.

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References

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