Article1992

TQM: IMPLICATIONS FOR TRAINING

20 citations0/0 files storedIndustrial and Commercial Training

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Human Resource Development and Performance Evaluation Quality and Supply Management Management Systems and Quality Improvement

Abstract

Focuses on the major issues for training and development in an organization: developing an organization culture; the need for focused training; training content; TQM for the training section; training providers; the timing of training and induction programmes. Draws on case study experience from Western Australian companies who have introduced TQM.

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1991Training and development 1991TQM and the Management of Labour

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2005How HR professionals drive TQM: a case study in an Indian organization 1998Total quality management: a new perspective for improving quality and productivity 2004Performance Management Design and Effectiveness in Quality‐Driven Organizations 1996TQM implementation in New Zealand service organizations 1998Human resources and training 2009Creating disciples: The transformation of employees into trainers 2014To Investigate the Impact of Training, Employee Empowerment and Organizational Climate on Job Performance 2017Human resources and training - the core of quality improvement initiatives

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