Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Implementation of an Information Technology Infrastructure Library Process – the Resistance to Change

2 references·4 citing·24 second hop

FromToDepth

this work references cited by second hop

References

2001Project Management in Practice110 cited
2007Implementing ITIL Configuration Management21 cited

Cited by

2023How Can We Measure the “Resistance to Change”? An Exploratory Factor Analysis in a Sample of Employees in the Greek Hotel Industry25 cited
2016Lean continuous improvement to information technology service management implementation: Projection of ITIL framwork18 cited
2017Critical Success Factors In Implementing ITIL in the Ministry of Education in Saudi Arabia: An Exploratory Study12 cited
2017Information technology service performance management using COBIT and an ITIL framework: A systematic literature review10 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work