Complexities of discretion in social services in the third sector

Ed Carson · Donna Chung · Tony Evans

46 citations0/0 files storedEuropean Journal of Social Work

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Public Policy and Administration Research Social Work Education and Practice Healthcare innovation and challenges

Abstract

Policy analysts have devoted considerable time to examining the problem of the policy implementation gap, with one important strand in the literature following Michael Lipsky's work on street-level bureaucracy and discretion. In this paper, we aim to contribute to the literature concerning shifts in government/third sector organisation contractual arrangements and whether they constitute a significant (post-neoliberal) development in policy implementation. Using a case study of contracted government services in Australia, we revisit the conception of discretion to reflect on the impact of these changes and document their implications for the use of discretion in management and front-line worker practices.

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References

1987The Economic Institutions of Capitalism 2014Fourth Generation Evaluation 1988Fourth-Generation Evaluation 1965The Constant Comparative Method of Qualitative Analysis 2002A Purposeful Approach to the Constant Comparative Method in the Analysis of Qualitative Interviews 2006The New Public Governance? 1 2002The Tools of government: a guide to the new governance 2006Evidence-based Policy

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