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Analysis of shopping preference and satisfaction with airport retailing products · Study

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ArticleAnalysis of shopping preference and satisfaction with airport retailing products

Shiaw-Wuu Perng2010

Article2010

Analysis of shopping preference and satisfaction with airport retailing products

Shiaw-Wuu Perng · Chia-Chuan Chow · Wu-Cheng Liao

67 citations·0/0 files stored·Journal of Air Transport Management

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Consumer Retail Behavior Studies Customer Service Quality and Loyalty Aviation Industry Analysis and Trends

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References

2007Cultural influences on consumer satisfaction with impulse and planned purchase decisions 2003Developing a typology of airport shoppers 2003The importance of impulse purchasing behaviour in the international airport environment 2005Passenger waiting time in an airport and expenditure carried out in the commercial area 2001International airport influences on impulsive shopping: trait and normative approach

Cited by

2011Souvenirs: Icons of meaning, commercialization and commoditization 2021Airport service quality and passenger satisfaction: The impact of service failure on the likelihood of promoting an airport online 2018Role of shopping quality, hedonic/utilitarian shopping experiences, trust, satisfaction and perceived barriers in triggering customer post-purchase intentions at airports 2022How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews 2015Hedonic and utilitarian shopping values in airport shopping behavior 2014Overseas travelers’ decision formation for airport-shopping behavior 2014Senior Travelers and Airport Shopping: Deepening Repurchase Decision-making Theory

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Details

Year2010

Typearticle

Published2010-03-17

VenueJournal of Air Transport Management

ISSN-L0969-6997

Languageen

Citations67

Files0 public / 0

ShelfConsumer Retail Behavior Studies

Identifiers

doi10.1016/j.jairtraman.2010.02.002

openalex_workW2038969748

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2012Shopping Satisfaction at Airport Duty-Free Stores: A Cross-Cultural Comparison