SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Growth strategies for service firms
0 references·16 citing·50 second hop
Growth strategies for service firms (1980)Growth strategies for service firmsSocial exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework (2011)Social exchanges as motivator…A new perspective on the regional and global strategies of multinational services firms (2008)A new perspective on the regi…Choice of foreign market entry mode in service firms (2006)Choice of foreign market entr…Customer perceptions of service quality: A critique (2001)Customer perceptions of servi…The impact of demand fluctuation on the quality of service: a tourism industry example (2000)The impact of demand fluctuat…Internationalization strategies for services (1999)Internationalization strategi…Foreign Market Entry Mode Choice of Service Firms: A Contingency Perspective (1998)Foreign Market Entry Mode Cho…Location Specificity and the Transferability of Downstream Assets to Foreign Subsidiaries (1997)Location Specificity and the …The Influence of International Risk on Entry Mode Strategy in the Computer Software Industry (1995)The Influence of Internationa…Measuring quality in restaurant operations: an application of the SERVQUAL instrument (1995)Measuring quality in restaura…A Typology of Service Firms in International Markets: An Empirical Investigation (1995)A Typology of Service Firms i…On the measurement of corporate diversification strategy: Evidence from large U.S. service firms (1992)On the measurement of corpora…Strategy, structure, and performance of U.S. manufacturing and service MNCs: A comparative analysis (1991)Strategy, structure, and perf…Entry Mode Choice in Service Industries (1990)Entry Mode Choice in Service …The Internationalisation of Services (1989)The Internationalisation of S…Diagnosing the Experience Curve (1983)Diagnosing the Experience Cur…Organizational Strategy, Structure, and Process (1978)The Competitive Advantage of Nations (1990)The Competitive Advantage of Nations (1991)The effect of product diversification strategies on the relationship between international diversification and firm performance (2006)Strategic Variables that Influence Entry Mode Choice in Service Firms (2007)Service Attribute Boundary Conditions of the Service Climate–Customer Satisfaction Link (2009)The Economic Implications of Learning by Doing (1971)THE LEARNING CURVE: HISTORICAL REVIEW AND COMPREHENSIVE SURVEY (1979)The learning curve, diffusion, and competitive strategy (1987)How Competitive Forces Shape Strategy (1989)Learning through strategic alliances (1995)An investigation of the factors leading to the development of marketing capabilities and organizational effectiveness (1998)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Tourism : A Community Approach (1985)Service management and marketing: managing the moments of truth in service competition (1990)An Investigation of Differences in Residents' Perceptions on the Sunshine Coast: Tourism Impacts and Demographic Variables (2009)ISO certification in the tour operator sector (2011)Conceptualising co-created transformative tourism experiences: A systematic narrative review (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Comparative fit indexes in structural models. (1990)Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress (2013)Is corporate social responsibility (CSR) participation the pathway to foster meaningful work and helping behavior for millennials? (2018)The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior (2020)Classifying Services to Gain Strategic Marketing Insights (1983)On strategic networks (1988)The third wave: future trends in international education (2003)The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments (1977)An Evolutionary Theory of Economic Change. (1983)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Cultural distance, political risk, or governance quality? Towards a more accurate conceptualization and measurement of external uncertainty in foreign entry mode research (2009)Multinational Firm Knowledge, Use of Expatriates, and Foreign Subsidiary Performance (2009)Re‐conceptualizing Bartlett and Ghoshal's Classification of National Subsidiary Roles in the Multinational Enterprise (2010)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Culture's Consequences: International Differences in Work-Related Values. (1983)The Theory of the Growth of the Firm (1995)Do We Need to Distance Ourselves from the Distance Concept? Why Home and Host Country Context Might Matter More Than (Cultural) Distance (2015)External managers, family ownership and the scope of SME internationalization (2016)International Investment and International Trade in the Product Cycle (1966)Toward an Eclectic Theory of International Production: Some Empirical Tests (1980)The Economic Institutions of Capitalism (1986)The relationship between entrepreneurship and international performance: the importance of domestic environment (2003)International market entry mode strategies of manufacturing firms and service firms (2004)Foreign market entry mode choice of small and medium-sized enterprises: A systematic review and future research agenda (2014)The Behavioral Consequences of Service Quality (1996)Prediction of attitude and behavioural intentions in retail banking (2007)The influence of corporate social responsibility and price fairness on customer behaviour: evidence from the financial sector (2010)The effect of corporate associations on consumer behaviour (2013)Entry Mode Choice of SMEs in Central and Eastern Europe (2002)An empirical examination of factors influencing the internationalization of service firms (2003)
this work references cited by second hop

References

No references inside the corpus for this window.

Cited by

  • 1990Entry Mode Choice in Service Industries345 cited
  • 1997Location Specificity and the Transferability of Downstream Assets to Foreign Subsidiaries340 cited
  • 1998Foreign Market Entry Mode Choice of Service Firms: A Contingency Perspective280 cited
  • 2001Customer perceptions of service quality: A critique270 cited
  • 2006Choice of foreign market entry mode in service firms261 cited
  • 1983Diagnosing the Experience Curve233 cited
  • 2011Social exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework225 cited
  • 1989The Internationalisation of Services223 cited
  • 2000The impact of demand fluctuation on the quality of service: a tourism industry example216 cited
  • 1995A Typology of Service Firms in International Markets: An Empirical Investigation214 cited
  • 1999Internationalization strategies for services212 cited
  • 1995Measuring quality in restaurant operations: an application of the SERVQUAL instrument210 cited
  • 1991Strategy, structure, and performance of U.S. manufacturing and service MNCs: A comparative analysis209 cited
  • 2008A new perspective on the regional and global strategies of multinational services firms

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

195 cited
  • 1992On the measurement of corporate diversification strategy: Evidence from large U.S. service firms195 cited
  • 1995The Influence of International Risk on Entry Mode Strategy in the Computer Software Industry194 cited