Article1999

Mandated performance measurement: A help or a hindrance?

20 citations0/0 files storedNational Productivity Review

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Public Policy and Administration Research Accounting and Organizational Management Evaluation and Performance Assessment

Abstract

Abstract Instead of promoting greater productivity, current efforts to increase the use of performance measurements in the public and private sectors increase the risk of undermining it. Reviewing some of the possible questions about the use and the wisdom of the 1993 Government Performance and Results Act, this article examines some of the concerns managers should have when performance results are mandated by outside organizations.

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1996Organizational Performance and Measurement in the Public Sector 1995Accountability for performance : measurement and monitoring in local government

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2012The Relationship between Agility Capabilities and Organizational Performance: a Case Study among Home Appliance Factories in Iran 2015Managing performance or legitimacy? A case study of the Tanzanian Local Government Authorities 2014The Use of Performance Information by Local Government Stakeholders in Tanzania 2014Complexities in Performance Measurement and the Reaction of Actors: The Case of Tanzania

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