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A Study of the Employment of Denial During a Complex and Unstable Crisis Involving Multiple Actors
16 references·1 citing·34 second hop
A Study of the Employment of Denial During a Complex and Unstable Crisis Involving Multiple Actors (2014)A Study of the Employment of Denial Durin…The Oxford Handbook of Corporate Social Responsibility (2008)The Oxford Handbook of Corpor…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations. (2004)Removing the Shadow of Suspic…Methodological issues ‐ Reflections on quantification in corporate social reporting content analysis (2000)Methodological issues ‐ Refle…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Exploring the reliability of social and environmental disclosures content analysis (1999)Exploring the reliability of …Image repair discourse and crisis communication (1997)Image repair discourse and cr…Some determinants of social and environmental disclosures in New Zealand companies (1996)Some determinants of social a…Choosing the Right Words (1995)Choosing the Right WordsAccounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…Impression management: A literature review and two-component model. (1990)Impression management: A lite…Basic Content Analysis (1990)Basic Content AnalysisAn attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Content Analysis: An Introduction to its Methodology. (1984)Content Analysis: An Introduc…Attribution of success and failure revisited, or: The motivational bias is alive and well in attribution theory (1979)Attribution of success and fa…The Simple Truth: Ambiguity Works. Discursive Strategies by Swedish Public Authorities During the 2008 Financial Crisis (2017)The Simple Truth: Ambiguity W…Determinants of corporate social responsibility disclosure: An application of stakeholder theory (1992)Corporate social and environmental reporting (1995)The relation between environmental performance and environmental disclosure: a research note (2002)The impact of culture and governance on corporate social reporting (2005)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)A Coefficient of Agreement for Nominal Scales (1960)Using content analysis as a research method to inquire into intellectual capital reporting (2004)An examination of corporate reporting, environmental management practices and firm performance (2006)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)The Presentation of Self in Everyday Life. (1956)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)Is There Social Capital in a Social Network Site?: Facebook Use and College Students' Life Satisfaction, Trust, and Participation (2009)Is the desire for status a fundamental human motive? A review of the empirical literature. (2015)Mind, Self, and Society (2015)A Theory of Cognitive Dissonance (2017)The New Political Role of Business in a Globalized World: A Review of a New Perspective on CSR and its Implications for the Firm, Governance, and Democracy (2010)The Causal Effect of Corporate Governance on Corporate Social Responsibility (2011)Carroll’s pyramid of CSR: taking another look (2016)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Three Approaches to Qualitative Content Analysis (2005)The qualitative content analysis process (2008)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)
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References

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  • 1990Basic Content Analysis7,746 cited
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  • 1979Attribution of success and failure revisited, or: The motivational bias is alive and well in attribution theory1,136 cited
  • 2004Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations.1,066 cited
  • 2000Methodological issues ‐ Reflections on quantification in corporate social reporting content analysis938 cited
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922 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 1995Choosing the Right Words802 cited
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    • 2017The Simple Truth: Ambiguity Works. Discursive Strategies by Swedish Public Authorities During the 2008 Financial Crisis10 cited