Article2013

Corporate and consumer social responsibility in the food supply chain

95 citations0/0 files storedBritish Food Journal

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Corporate Social Responsibility Reporting Sustainable Supply Chain Management Corporate Social Responsibility and Sustainability

Abstract

Purpose The purpose is to analyse the interaction between corporate social responsibility (CSR) strategies and consumer social responsibility (CNSR) and then contribute to theory‐building by developing an interaction model. Design/methodology/approach The research included a literature review and the development of a CSR/CNSR interaction model for the food supply chain. Findings CSR is an organo‐centric response to a series of supply chain drivers, which in a competitive market promotes corporate/product differentiation and more effective use of resources. CSR is however of limited value to the organisation if there is a lack of, or a change in, consumer engagement. Recent economic drivers have influenced CNSR behaviour with the consumerism component rather than the caring component of CNSR playing a lead role. However, this is not the case with all food products and CNSR can be a solo, product‐centric purchasing decision within the shopping basket. Organisations need to recognise that their CSR activities must remain congruent with CNSR in order that they maintain or improve market share and customer loyalty. Originality/value This research is of academic value and of value to policy makers and practitioners in the food supply chain. The results show that organisations need to consider the influence of the nature of consumer social responsibility associated with their products and services in the development and refinement of CSR strategies.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 95 citations exist upstream.

References

2010Strategic management a stakeholder approach 1979A Three-Dimensional Conceptual Model of Corporate Performance 1991The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders 2007Strategy and society: the link between competitive advantage and corporate social responsibility 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility 2008A framework of sustainable supply chain management: moving toward new theory 2010The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice 2010Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication

Cited by

2020Corporate social responsibility and supply chain management: Framing and pushing forward the debate 2020The Life Cycle of Corporate Social Responsibility in Agri-Food: Value Creation Models 2017Comparing UK food retailers corporate social responsibility strategies 2021A systematic literature review of food sustainable supply chain management (FSSCM): building blocks and research trends

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.