Business performance measurement – past, present and future

Bernard Marr · Gianni Schiuma

306 citations0/0 files storedManagement Decision

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Accounting and Organizational Management Accounting Theory and Financial Reporting Corporate Governance and Management

Abstract

Business performance measurement (BPM) is a fast evolving and diverse research field which features highly on the agenda of academics and practitioners from functions including general management, accounting, operations research, marketing, and human resources. Utilizing a citation analysis this paper identifies the following challenges for the field of BPM. The balanced scorecard seems to be the most influential and dominant concept in the field. Researchers are encouraged to further test and discuss its theoretical foundation and research methodology. The second challenge is to create a cohesive body of knowledge in the field of BPM.

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References

1984Case Study Research: Design and Methods 1991The fifth discipline, the art and practice of the learning organization 2004Case Study Research 1985Competitive Advantage: Creating and Sustaining Superior Performance 1992The balanced scorecard : measures that drive performance 2006The Core Competence of the Corporation 1997The balanced scorecard: Translating strategy into action 1992The balanced scorecard--measures that drive performance.

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2016Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains 2006Strategy implementation: a role for the balanced scorecard?2016Are subjective business performance measures justified?2005Cultural vs. operational market orientation and objective vs. subjective performance: Perspective of production and operations 2018The relationship between ownership structure and firm financial performance 2004

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