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NYC 311
16 references·6 citing·36 second hop
NYC 311 (2015)NYC 311Modifiable Areal Unit Problem (2017)Modifiable Areal Unit ProblemThe Truly Disadvantaged (2012)The Truly DisadvantagedE‐Government and the Transformation of Service Delivery and Citizen Attitudes (2004)E‐Government and the Transfor…Incentives and Social Capital: Are Homeowners Better Citizens? (1999)Incentives and Social Capital…Voice and equality: civic voluntarism in American politics (1996)Voice and equality: civic vol…Voice and Equality (1995)Voice and EqualityBeyond SES: A Resource Model of Political Participation (1995)Beyond SES: A Resource Model …A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)A PUBLIC MANAGEMENT FOR ALL S…Spatial Econometrics: Methods and Models (1988)Spatial Econometrics: Methods…Urban Fortunes: The Political Economy of Place (1987)Urban Fortunes: The Political…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…City Limits (1981)City LimitsEstimation Methods for Models of Spatial Interaction (1975)Estimation Methods for Models…A Computer Movie Simulating Urban Growth in the Detroit Region (1970)A Computer Movie Simulating U…Inside Bureaucracy (1967)Inside BureaucracyEcological Correlations and the Behavior of Individuals (1950)Ecological Correlations and t…Does participatory budgeting improve public service performance? Evidence from New York City (2023)Does participatory budgeting …Too much of a good thing? Frequent flyers and the implications for the coproduction of public service delivery (2021)Too much of a good thing? Fre…Closing the Gap or Widening the Divide: The Impacts of Technology‐Enabled Coproduction on Equity in Public Service Delivery (2020)Closing the Gap or Widening t…Urban Data Science (2018)Urban Data ScienceThe Promises and Pitfalls of 311 Data (2016)The Promises and Pitfalls of …Contested Boundaries: Explaining Where Ethnoracial Diversity Provokes Neighborhood Conflict (2016)Contested Boundaries: Explain…Innovation Diffusion As a Spatial Process (1967)Methods to account for spatial autocorrelation in the analysis of species distributional data: a review (2007)A measure of spatial stratified heterogeneity (2016)Multiscale Geographically Weighted Regression (MGWR) (2017)Social Choice and Individual Values. (1951)Organizational Learning (1988)The Management of Innovation (1994)The “new public management” in the 1980s: Variations on a theme (1995)The New Governance: Governing without Government (1996)Governance as theory: five propositions (1998)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)An Economic Theory of Democracy. (1958)A Theory of the Allocation of Time (1965)Resource Mobilization and Social Movements: A Partial Theory (1977)Voter Turnout and the Dynamics of Electoral Competition in Established Democracies since 1945 (2004)Are Political Orientations Genetically Transmitted? (2005)Expressive Partisanship: Campaign Involvement, Political Emotion, and Partisan Identity (2015)From Managerialism to Entrepreneurialism: The Transformation in Urban Governance in Late Capitalism (1989)Globalisation as Reterritorialisation: The Re-scaling of Urban Governance in the European Union (1999)Global and world cities: a view from off the map (2002)The Analysis of Spatial Association by Use of Distance Statistics (1992)Local Indicators of Spatial Association—LISA (1995)General Diagnostic Tests for Cross Section Dependence in Panels (2004)Political Trust and Trustworthiness (2000)Inclusion and Democracy (2002)HOT SPOTS OF PREDATORY CRIME: ROUTINE ACTIVITIES AND THE CRIMINOLOGY OF PLACE* (1989)Survey research in operations management: a process‐based perspective (2002)Modernization, cultural change, and democracy the human development sequence (2005)Economic Deprivation and Early Childhood Development (1994)Racial Residential Segregation: A Fundamental Cause of Racial Disparities in Health (2001)Political Communication in Media Society: Does Democracy Still Enjoy an Epistemic Dimension? The Impact of Normative Theory on Empirical Research (2006)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
  • 1970A Computer Movie Simulating Urban Growth in the Detroit Region9,754 cited
  • 1988Spatial Econometrics: Methods and Models9,595 cited
  • 1995Voice and Equality6,683 cited
  • 1996Voice and equality: civic voluntarism in American politics5,186 cited
  • 1950Ecological Correlations and the Behavior of Individuals4,535 cited
  • 2012The Truly Disadvantaged3,520 cited
  • 1995Beyond SES: A Resource Model of Political Participation2,905 cited
  • 1987Urban Fortunes: The Political Economy of Place2,653 cited
  • 1967Inside Bureaucracy2,114 cited
  • 2017Modifiable Areal Unit Problem1,879 cited
  • 1981City Limits1,585 cited
  • 2004E‐Government and the Transformation of Service Delivery and Citizen Attitudes1,474 cited
  • 1975Estimation Methods for Models of Spatial Interaction1,336 cited
  • 1999Incentives and Social Capital: Are Homeowners Better Citizens?1,224 cited

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Cited by

  • 2016Contested Boundaries: Explaining Where Ethnoracial Diversity Provokes Neighborhood Conflict168 cited
  • 2020Closing the Gap or Widening the Divide: The Impacts of Technology‐Enabled Coproduction on Equity in Public Service Delivery97 cited
  • 2016The Promises and Pitfalls of 311 Data94 cited
  • 2021Too much of a good thing? Frequent flyers and the implications for the coproduction of public service delivery9 cited
  • 2023Does participatory budgeting improve public service performance? Evidence from New York City8 cited
  • 2018Urban Data Science5 cited