Homepage not enough when evaluating web site accessibility

Stephanie Hackett · Bambang Parmanto

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Digital Accessibility for Disabilities Usability and User Interface Design Information Architecture and Usability

Abstract

Purpose The purpose of this paper is to determine if the homepage of a web site is representative of the whole site with respect to accessibility. Design/methodology/approach The paper presents an intraclass correlation (ICC) between homepage web accessibility barrier (WAB) scores and the WAB scores of web site levels 1 through 3 for 33 popular web sites. Findings The paper finds that the homepage is not sufficient to detect the accessibility of the web site. ICC of the homepage and average of levels 1‐3 is 0.250 (p=0.062) and ICC of levels 1, 2, and 3 is 0.784 (p<0.0001). Evaluating the homepage and first‐level pages gives more accurate results of entire site accessibility. Originality/value This is first study correlating homepage accessibility with web site accessibility.

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References

1979Intraclass correlations: Uses in assessing rater reliability.1996Forming inferences about some intraclass correlation coefficients.2001Web content accessibility guidelines 1.0 2003Accessibility of Internet websites through time 2003Web accessibility in the Mid-Atlantic United States: a study of 50 homepages 2005Metric for Web accessibility evaluation 2003The promise of the Internet for disability: a study of on‐line services and web site accessibility at Centers for Independent Living 2000Techniques for Web Content Accessibility Guidelines 1.0

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2011E-banking Functionality and Outcomes of Customer Satisfaction: An Empirical Investigation 2017Towards Automated Web Accessibility Evaluation: A Comparative Study 2015Managing Accessible Library Web Content 2020From E-Quality and Brand Perceptions to Repurchase: A Model to Explain Purchase Behaviour in a Web-Store 2022Large-scale study of web accessibility metrics 2017

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