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Negative side effects of customer integration
16 references·16 citing·44 second hopsampled
Negative side effects of customer integration (2010)Negative side effects of customer integra…Spark Innovation through Empathic Design (2011)Spark Innovation through Empa…The Sources of Innovation (2007)The Sources of InnovationValue Creation by Toolkits for User Innovation and Design: The Case of the Watch Market (2004)Value Creation by Toolkits fo…Towards a Theory of Open Innovation: Three Core Process Archetypes (2004)Towards a Theory of Open Inno…Measuring innovative performance: is there an advantage in using multiple indicators? (2003)Measuring innovative performa…Focusing the fuzzy front–end in new product development (2002)Focusing the fuzzy front–end …Customers As Innovators: A New Way to Create Value (2002)Customers As Innovators: A Ne…Providing Clarity and A Common Language to the “Fuzzy Front End” (2001)Providing Clarity and A Commo…The Role of Tacit Knowledge in Group Innovation1 (2000)The Role of Tacit Knowledge i…The Effect of Market Orientation on Product Innovation (2000)The Effect of Market Orientat…Does Customer Interaction Enhance New Product Success? (2000)Does Customer Interaction Enh…The Impact of Market Knowledge Competence on New Product Advantage: Conceptualization and Empirical Examination (1998)The Impact of Market Knowledg…Wellsprings of knowledge: building and sustaining the sources of innovation (1996)Wellsprings of knowledge: bui…An exploratory analysis of the impact of market orientation on new product performance a contingency approach (1995)An exploratory analysis of th…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…An Investigation into the New Product Process: Steps, Deficiencies, and Impact (1986)An Investigation into the New…Two forms of customer involvement and new product development performance in the digital context: The moderating role of new product development stage (2024)Two forms of customer involve…Involving online community customers in product innovation: The double-edged sword effect (2023)Involving online community cu…Understanding influence of supply chain collaboration on innovation-based market performance (2021)Understanding influence of su…Do they see the signs? Organizational response behavior to customer complaint messages (2021)Do they see the signs? Organi…The green spillover effect of green customer integration: Does internal integration matter? (2019)The green spillover effect of…Pathologies and Paradoxes of Co-Creation: A Contribution to the Discussion about Corporate Social Responsibility in Building a Competitive Advantage in the Age of Industry 4.0 (2019)Pathologies and Paradoxes of …Leveraging supply chain collaboration in pursuing radical innovation (2018)Leveraging supply chain colla…IDENTIFYING OPEN INNOVATION PARTNERS: A METHODOLOGY FOR STRATEGIC PARTNER SELECTION (2016)IDENTIFYING OPEN INNOVATION P…Why do experts contribute in cross‐industry innovation? A structural model of motivational factors, intention and behavior (2015)Why do experts contribute in …Mining Blogs And Forums To Understand the Use of Social Media in Customer Co-creation (2014)Mining Blogs And Forums To Un…How Should Customers Be Integrated for Effective Interorganizational NPD Teams? An Input–Process–Output Perspective (2014)How Should Customers Be Integ…Strategic directions on innovation management – a conceptual framework (2013)Strategic directions on innov…Sources of innovation, their combinations and strengths - benefits at the NPD project level (2013)Sources of innovation, their …Impediments to customer integration into the innovation process: A case study in the telecommunications industry (2013)Impediments to customer integ…Leveraging Synergies Between R&D and Key Account Management to Drive Value Creation (2012)Leveraging Synergies Between …OPEN INNOVATION AND ITS EFFECTIVENESS TO EMBRACE TURBULENT ENVIRONMENTS (2011)OPEN INNOVATION AND ITS EFFEC…An Evolutionary Theory of Economic Change. (1983)Patent Statistics as Economic Indicators: A Survey (1990)Geographic Localization of Knowledge Spillovers as Evidenced by Patent Citations (1993)A Longitudinal Study of the Impact of R&D, Patents, and Product Innovation on Firm Performance (2010)Absorptive capacity, innovation, and financial performance (2011)The impact of R&D subsidies on firm innovation (2015)The Effect of a Market Orientation on Business Profitability (1990)The Tacit Dimension (1997)The Knowledge-Creating Company (1998)Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices (2010)Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration (2012)Innovation indicators throughout the innovation process: An extensive literature analysis (2018)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Dimensions of Consumer Expertise (1987)Market Orientation: Antecedents and Consequences (1993)Organizational culture and leadership (1993)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Firm Resources and Sustained Competitive Advantage (1991)Tacit knowledge transfer and firm innovation capability (2003)The Theory of Economic Development (2003)Firm resources and sustained competitive advantage (2004)Responsive and Proactive Market Orientation and New‐Product Success* (2004)The Effects of Business and Political Ties on Firm Performance: Evidence from China (2011)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Explicating Open Innovation:Clarifying an Emerging Paradigm for Understanding Innovation (2014)Open innovation: The next decade (2014)A Bibliometric Review of Open Innovation: Setting a Research Agenda (2016)Research on Innovation: A Review and Agenda for Marketing Science (2006)Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities (2009)Interpretive Barriers to Successful Product Innovation in Large Firms (1992)Determinants of New Product Performance: A Review and Meta‐Analysis (1994)Strategic Orientation of the Firm and New Product Performance (1997)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Psychological Safety and Learning Behavior in Work Teams (1999)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Virtualness and Knowledge in Teams: Managing the Love Triangle of Organizations, Individuals, and Information Technology1 (2003)Information Technology and the Changing Fabric of Organization (2007)Trust and tacit knowledge sharing and use (2010)
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References

  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 2007The Sources of Innovation5,098 cited
  • 1996Wellsprings of knowledge: building and sustaining the sources of innovation2,085 cited
  • 2003Measuring innovative performance: is there an advantage in using multiple indicators?1,569 cited
  • 1998The Impact of Market Knowledge Competence on New Product Advantage: Conceptualization and Empirical Examination1,348 cited
  • 2000The Role of Tacit Knowledge in Group Innovation11,094 cited
  • 2004Towards a Theory of Open Innovation: Three Core Process Archetypes1,077 cited
  • 1986An Investigation into the New Product Process: Steps, Deficiencies, and Impact1,034 cited
  • 2002Customers As Innovators: A New Way to Create Value1,031 cited
  • 2000The Effect of Market Orientation on Product Innovation961 cited
  • 2001Providing Clarity and A Common Language to the “Fuzzy Front End”798 cited
  • 2004Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market792 cited
  • 2011Spark Innovation through Empathic Design790 cited
  • 2000Does Customer Interaction Enhance New Product Success?726 cited
  • 1995An exploratory analysis of the impact of market orientation on new product performance a contingency approach

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675 cited
  • 2002Focusing the fuzzy front–end in new product development611 cited
  • Cited by

    • 2013Impediments to customer integration into the innovation process: A case study in the telecommunications industry97 cited
    • 2013Strategic directions on innovation management – a conceptual framework85 cited
    • 2011OPEN INNOVATION AND ITS EFFECTIVENESS TO EMBRACE TURBULENT ENVIRONMENTS59 cited
    • 2014How Should Customers Be Integrated for Effective Interorganizational NPD Teams? An Input–Process–Output Perspective54 cited
    • 2019The green spillover effect of green customer integration: Does internal integration matter?48 cited
    • 2019Pathologies and Paradoxes of Co-Creation: A Contribution to the Discussion about Corporate Social Responsibility in Building a Competitive Advantage in the Age of Industry 4.045 cited
    • 2015Why do experts contribute in cross‐industry innovation? A structural model of motivational factors, intention and behavior41 cited
    • 2014Mining Blogs And Forums To Understand the Use of Social Media in Customer Co-creation38 cited
    • 2018Leveraging supply chain collaboration in pursuing radical innovation38 cited
    • 2013Sources of innovation, their combinations and strengths - benefits at the NPD project level36 cited
    • 2023Involving online community customers in product innovation: The double-edged sword effect34 cited
    • 2021Understanding influence of supply chain collaboration on innovation-based market performance27 cited
    • 2016IDENTIFYING OPEN INNOVATION PARTNERS: A METHODOLOGY FOR STRATEGIC PARTNER SELECTION27 cited
    • 2021Do they see the signs? Organizational response behavior to customer complaint messages23 cited
    • 2024Two forms of customer involvement and new product development performance in the digital context: The moderating role of new product development stage20 cited
    • 2012Leveraging Synergies Between R&D and Key Account Management to Drive Value Creation17 cited