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Competency efforts in the USA programmes have evolved from an early focus on distinctions between best‐in‐class (exemplary) and fully‐successful performers to become a link between organisational strategy and organisational and individual performance. Interest in competency‐based approaches is growing. Training and development professionals are using competency models to clarify organisation‐specific competencies to improve human performance and unify individual capabilities with organisational core competencies. Educators and government policymakers are using competency models as one means to clarify and link workplace requirements to educational programmes and curricula.
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