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E‐relationships – emergence and the small firm
16 references·6 citing·50 second hop
E‐relationships – emergence and the small firm (2003)E‐relationships – emergence and the small…Strategic Market Relationships: From Strategy to Implementation (2002)Strategic Market Relationship…Customer Relationship Management (CRM) in financial services (2000)Customer Relationship Managem…Business environment and internet commerce benefit—a small business perspective (2000)Business environment and inte…Value co-production: intellectual origins and implications for practice and research (1999)Value co-production: intellec…The leveraging of interfirm relationships as a distinctive organizational capability: a longitudinal study (1999)The leveraging of interfirm r…Strategic Integration in Industrial Distribution Channels: Managing the Interfirm Relationship as a Strategic Asset (1999)Strategic Integration in Indu…An Integrated Model of Information Systems Adoption in Small Businesses (1999)An Integrated Model of Inform…An exploratory study of small business Internet commerce issues (1999)An exploratory study of small…The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Relational View: Cooperat…Networks in transition: how industry events (re)shape interfirm relationships (1998)Networks in transition: how i…Small business use of the Internet (1997)Small business use of the Int…CEO characteristics, organizational characteristics and information technology adoption in small businesses (1995)CEO characteristics, organiza…Innovation and diffusion in small firms: Theory and evidence (1994)Innovation and diffusion in s…Applications of case study research (1993)Applications of case study re…Information systems success factors in small business (1992)Information systems success f…Qualitative evaluation and research methods (1990)Qualitative evaluation and re…Online Shopping Factors Behavior Effect on E-CRM Capabilities in Malaysia (2013)Online Shopping Factors Behav…Identifying Critical Success Factors for Adopting CRM in Small: A Framework for Small and Medium Enterprises (2012)Identifying Critical Success …Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study (2010)Internet Technologies, ECRM C…E-Marketing-A literature Review from a Small Businesses perspective (2010)E-Marketing-A literature Revi…Trends, Topics and Under-Researched Areas in CRM Research : A Literature Review (2009)Trends, Topics and Under-Rese…Internet-based business among knowledge intensive business services: Some Irish regional evidence (2005)Internet-based business among…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Cultures and Organizations: Software of the Mind. (1993)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)BUSINESS RESEARCH METHODS (PHƯƠNG PHÁP NGHIÊN CỨU TRONG KINH DOANH) (2023)Case Study Research: Design and Methods (1984)The Case Research Strategy in Studies of Information Systems (1987)Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology (1995)Understanding it adoption decisions in small business: integrating current theories (2003)Adoption of e‐commerce applications in SMEs (2011)Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia (2015)An introduction to cybernetics (1956)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services Across Cultures (2010)Strategic management a stakeholder approach (2010)Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The Competitive Advantage of Nations (1991)A model of Internet adoption by SMEs (2001)Characteristics of Innovation and Innovation Adoption in Public Organizations: Assessing the Role of Managers (2008)Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands (2011)Institutions, Institutional Change and Economic Performance (1990)Institutions, Institutional Change and Economic Performance (1991)The Exploration of Technological Diversity and Geographic Localization in Innovation: Start-Up Firms in the Semiconductor Industry (1997)Relative Strengths and Weaknesses of Small Firms in Innovation (1998)Economic Development and Business Ownership: An Analysis Using Data of 23 OECD Countries in the Period 1976–1996 (2002)Diffusion of Innovations 1 (2019)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Firm Resources and Sustained Competitive Advantage (1991)Alliance Management as a Source of Competitive Advantage (2002)Firm resources and sustained competitive advantage (2004)Multinational Enterprises and Local Contexts: The Opportunities and Challenges of Multiple Embeddedness (2010)Research Methods in Business Studies (2020)Structural Equations with Latent Variables. (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context (2002)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Introduction to Case Study (1997)Social Capital: A Missing Link to Disaster Recovery (2004)Using Numbers in Qualitative Research (2010)Value creation in E‐business (2001)Social Capital, Networks, and Knowledge Transfer (2005)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)The qualitative content analysis process (2008)Document Analysis as a Qualitative Research Method (2009)
this work references cited by second hop

References

  • 1990Qualitative evaluation and research methods24,203 cited
  • 1998The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage9,956 cited
  • 1993Applications of case study research7,853 cited
  • 1999An Integrated Model of Information Systems Adoption in Small Businesses1,726 cited
  • 1999The leveraging of interfirm relationships as a distinctive organizational capability: a longitudinal study1,414 cited
  • 1999Value co-production: intellectual origins and implications for practice and research934 cited
  • 1995CEO characteristics, organizational characteristics and information technology adoption in small businesses812 cited
  • 1994Innovation and diffusion in small firms: Theory and evidence779 cited
  • 1999An exploratory study of small business Internet commerce issues586 cited
  • 1999Strategic Integration in Industrial Distribution Channels: Managing the Interfirm Relationship as a Strategic Asset562 cited
  • 2000Customer Relationship Management (CRM) in financial services498 cited
  • 1998Networks in transition: how industry events (re)shape interfirm relationships479 cited
  • 1992Information systems success factors in small business237 cited
  • 1997Small business use of the Internet220 cited

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2000
Business environment and internet commerce benefit—a small business perspective
164 cited
  • 2002Strategic Market Relationships: From Strategy to Implementation153 cited
  • Cited by

    • 2010E-Marketing-A literature Review from a Small Businesses perspective146 cited
    • 2010Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study47 cited
    • 2009Trends, Topics and Under-Researched Areas in CRM Research : A Literature Review42 cited
    • 2012Identifying Critical Success Factors for Adopting CRM in Small: A Framework for Small and Medium Enterprises22 cited
    • 2005Internet-based business among knowledge intensive business services: Some Irish regional evidence16 cited
    • 2013Online Shopping Factors Behavior Effect on E-CRM Capabilities in Malaysia11 cited