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P rice and M oney ‐B ack G uarantees as S ignals of P roduct Q uality

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References

1981The Informational Role of Warranties and Private Disclosure about Product Quality2,491 cited
1986Price and Advertising Signals of Product Quality2,284 cited
1982Sequential Equilibria1,703 cited
1988High and Declining Prices Signal Product Quality673 cited
1984Advertising as a Signal614 cited
1977Consumer Misperceptions, Product Failure and Producer Liability610 cited
1989Warranties as Signals under Consumer Moral Hazard288 cited
1987Monopoly Provision of Quality and Warranties: An Exploration in the Theory of Multidimensional Screening218 cited

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2015Optimal Sales Contracts with Withdrawal Rights103 cited
2009With a Little Help from My Enemy: Comparative Advertising as a Signal of Quality47 cited
2020Optimal decisions on prices, order quantities, and returns policies in a supply chain with two-period selling47 cited
2008Rating E-Tailers' Money-Back Guarantees41 cited
2020Managing customer returns strategy with the option of selling returned products34 cited
2024Consumer Search and Product Returns33 cited
2007Information Acquisition and Refunds for Returns30 cited

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2020Partial refunds as a strategic price commitment device in advance selling in a service industry25 cited

2004Advance booking, cancellations, and partial refunds21 cited

2007Return policies, market outcomes, and consumer welfare19 cited

2018False failure returns: Optimal pricing and return policies in a dual-channel supply chain16 cited

2016A Review: Customer Returns in Fashion Retailing14 cited