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Human resources issues facing the hotel and travel industry in China
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  • 2013AN EVOLUTIONARY PERSPECTIVE ON TOURISM AREA DEVELOPMENT271 cited
  • 2006An empirical study of the selected consequences of frontline employees’ work–family conflict and family–work conflict188 cited
  • 2014You do well and I do well? The behavioral consequences of corporate social responsibility182 cited
  • 2011Service climate, employee commitment and customer satisfaction156 cited
  • 2006Competencies for a career in the hospitality industry: an Indian perspective148 cited
  • 2007The effects of personality traits and attitudes on student uptake in hospitality employment146 cited
  • 2020The role of internship participation and conscientiousness in developing career adaptability: A five-wave growth mixture model analysis114 cited
  • 2013A literature review on motivation109 cited
  • 2006Influences on employee preferences for empowerment practices by the “ideal manager” in China95 cited
  • 2021Contextual and task performance: role of employee engagement and organizational culture in hospitality industry86 cited
  • 2015THE INTERNATIONAL JOURNAL OF ORGANIZATIONAL INNOVATION75 cited
  • 2013Enhancing Hotel Employees’ Brand Understanding and Brand-Building Behavior in China70 cited
  • 2010Career management systems: what are China's state-owned hotels practising?70 cited

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  • 2010Intern newcomers’ global self-esteem, overall job satisfaction, and choice intention: Person-organization fit as a mediator70 cited
  • 2011General self-efficacy's effect on career choice goals via vocational interests and person–job fit: A mediation model67 cited
  • 2019Enhancing Employee Innovation Through Customer Engagement: The Role of Customer Interactivity, Employee Affect, and Motivations62 cited