The Role of Perceived Violation in Determining Employees' Reactions to Psychological Contract Breach

Mark M. Suazo · William H. Turnley

119 citations0/0 files storedJournal of Leadership & Organizational Studies

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Job Satisfaction and Organizational Behavior Employee Performance and Management Higher Education and Employability

Abstract

Using a racially diverse sample of 234 professional employees, this research investigated the impact of psychological contract breach and psychological contract violation on several work outcomes. Specifically, this research examined psychological contract violation as the key intervening (mediating) variable between psychological contract breach and various employee attitudes and behaviors. The results suggest that psychological contract breach is positively related to intent to quit, negatively related to professional commitment, and negatively related to employees' in-role and extra-role work performance. Moreover, psychological contract violation fully mediated the relationship between psychological contract breach and intent to quit and professional commitment.

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References

2017Exchange and Power in Social Life 1965Exchange and Power in Social Life.1988Organizational Citizenship Behavior: The Good Soldier Syndrome.1963Social Behavior: Its Elementary Forms 1989Psychological and implied contracts in organizations 1995Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements 1998HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.1996Trust and Breach of the Psychological Contract

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2016Promises to employees matter, self-identity too: Effects of psychological contract breach and older worker identity on violation and turnover intentions 2011Implications of psychological contract breach 2006Organizational commitment and intentions to quit 2010The Influence of Psychological Contract Breach on Temporary Workers’ Commitment and Behaviors: A Multiple Agency Perspective 2010Perceived organizational support as a mediator of the relations between individual differences and psychological contract breach

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