The First World Congress on the Management of Electronic Commerce: review and commentary

Nick Bontis · Akemi De Castro

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E-commerce and Technology Innovations Information Technology Governance and Strategy Digital Innovation in Industries

Abstract

Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000, in Hamilton, Ontario, Canada, sponsored by McMaster University. The conference was attended by 243 delegates from more than 25 countries. Outlines two meta‐management issues including: the importance of taking a strategic approach to Internet ventures as well as considering infrastructure design during implementation. Several of the papers presented fell into three broad functional categories including operations, human resources and marketing. Finally, a summary of internationalization and education implications is discussed.

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2002E-commerce and its impact on operations management 2000Managing in the context of the new electronic marketplace 1999Special Section: Local vs. Global Issues in Electronic Commerce 1999Local vs. Global Issues in Electronic Commerce

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