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The implementation of lean Six Sigma in financial services organizations
11 references·16 citing·39 second hop
The implementation of lean Six Sigma in financial services organizations (2010)The implementation of lean Six Sigma in f…The current state of six sigma application in services (2007)The current state of six sigm…Critical success factors of continuous improvement in the public sector (2007)Critical success factors of c…Critical success factors for lean implementation within SMEs (2006)Critical success factors for …Case Study Research (2004)Case Study ResearchThe case for case studies in management research (2003)The case for case studies in …Lean six sigma for service (2003)Lean six sigma for serviceCritical success factors for the successful implementation of six sigma projects in organisations (2002)Critical success factors for …Successful implementation of Six Sigma: benchmarking General Electric Company (2000)Successful implementation of …A study of measuring the critical factors of quality management (1995)A study of measuring the crit…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Modelling of readiness factors for the implementation of Lean Six Sigma in healthcare organizations (2020)Modelling of readiness factor…Analyzing barriers of Green Lean practices in manufacturing industries by DEMATEL approach (2020)Analyzing barriers of Green L…Modelling the barriers of Lean Six Sigma for Indian micro-small medium enterprises (2019)Modelling the barriers of Lea…Lean implementation in small and medium enterprises: Literature review (2018)Lean implementation in small …Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma (2018)Critical success factors of T…An empirical investigation of implementing Lean Six Sigma in Higher Education Institutions (2018)An empirical investigation of…Analyzing Lean Six Sigma enablers: a hybrid ISM-fuzzy MICMAC approach (2017)Analyzing Lean Six Sigma enab…A morphological analysis of research literature on Lean Six Sigma for services (2017)A morphological analysis of r…Road towards Lean Six Sigma in service industry: a multi-factor integrated framework (2016)Road towards Lean Six Sigma i…Lean six sigma project management – a stakeholder management perspective (2016)Lean six sigma project manage…Investigating the readiness of people in manufacturing SMEs to embark on Lean Six Sigma projects (2016)Investigating the readiness o…Lean and six sigma – critical success factors revisited (2013)Lean and six sigma – critical…Critical success factors of Lean Six Sigma for the Malaysian automotive industry (2013)Critical success factors of L…An instrument for assessing lean service adoption (2013)An instrument for assessing l…Learning to be lean: the influence of external information sources in lean improvements (2011)Learning to be lean: the infl…Lean Six Sigma in a service context (2011)Lean Six Sigma in a service c…Chief executives define their own data needs. (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Total quality management as competitive advantage: A review and empirical study (1995)TQM practices and quality management performance (2008)Operational performance and critical success factors of lean manufacturing in European food processing SMEs (2013)Determinants and barriers to lean implementation in food-processing SMEs – a multiple case analysis (2015)The machine that changed the world (1992)A critical success factors model for ERP implementation (1999)Enterprise resource planning: Implementation procedures and critical success factors (2002)Lean, take two! Reflections from the second attempt at lean implementation (2008)Lean manufacturing: literature review and research issues (2014)Successful lean implementation: Organizational culture and soft lean practices (2014)Total quality control (1961)The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (2000)Six sigma in small‐ and medium‐sized UK manufacturing enterprises (2005)Lean, six sigma and lean sigma: fads or real process improvement methods? (2008)Critical success factors for implementing lean production: the effect of contingencies (2015)Coefficient Alpha and the Internal Structure of Tests (1951)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)An empirical study of the important factors for knowledge‐management adoption in the SME sector (2005)Total quality management as a forerunner of business innovation capability (2005)Green supply chain management in the electronic industry (2008)The Art of Case Study Research (1996)The Use of Qualitative Content Analysis in Case Study Research (2008)Small businesses in the new creative industries: innovation as a people management challenge (2011)Sustainable supply chain management in emerging economies: Environmental turbulence, institutional voids and sustainability trajectories (2015)A framework of sustainable supply chain management: moving toward new theory (2008)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Case study research: design and methods (2011)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Mapping the critical links between organizational culture and TQM/Six Sigma practices (2009)Common myths of Six Sigma demystified (2008)Lean Service: A literature analysis and classification (2012)A structured review of Lean Six Sigma in various industrial sectors (2018)
this work references cited by second hop

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 2004Case Study Research15,455 cited
  • 2006Critical success factors for lean implementation within SMEs1,008 cited
  • 2002Critical success factors for the successful implementation of six sigma projects in organisations679 cited
  • 2003The case for case studies in management research428 cited
  • 2000Successful implementation of Six Sigma: benchmarking General Electric Company416 cited
  • 1995A study of measuring the critical factors of quality management300 cited
  • 2003Lean six sigma for service274 cited
  • 2007Critical success factors of continuous improvement in the public sector251 cited
  • 2007The current state of six sigma application in services250 cited

Cited by

  • 2013Critical success factors of Lean Six Sigma for the Malaysian automotive industry170 cited
  • 2017A morphological analysis of research literature on Lean Six Sigma for services160 cited
  • 2020Analyzing barriers of Green Lean practices in manufacturing industries by DEMATEL approach153 cited
  • 2018Lean implementation in small and medium enterprises: Literature review

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

142 cited
  • 2020Modelling of readiness factors for the implementation of Lean Six Sigma in healthcare organizations140 cited
  • 2013An instrument for assessing lean service adoption134 cited
  • 2017Analyzing Lean Six Sigma enablers: a hybrid ISM-fuzzy MICMAC approach130 cited
  • 2013Lean and six sigma – critical success factors revisited123 cited
  • 2011Lean Six Sigma in a service context121 cited
  • 2018An empirical investigation of implementing Lean Six Sigma in Higher Education Institutions120 cited
  • 2018Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma119 cited
  • 2011Learning to be lean: the influence of external information sources in lean improvements112 cited
  • 2016Lean six sigma project management – a stakeholder management perspective105 cited
  • 2016Investigating the readiness of people in manufacturing SMEs to embark on Lean Six Sigma projects96 cited
  • 2016Road towards Lean Six Sigma in service industry: a multi-factor integrated framework95 cited
  • 2019Modelling the barriers of Lean Six Sigma for Indian micro-small medium enterprises93 cited