Article2007

How do politicians use performance information? An analysis of the Norwegian local government experience

167 citations0/0 files storedInternational Review of Administrative Sciences

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Public Policy and Administration Research Accounting and Organizational Management Evaluation and Performance Assessment

Abstract

This article aims to improve knowledge of performance information's role in political decision-making. Two research questions are addressed, with data from a national survey of councillors in Norway: first, how important is performance information for councillors? The article disaggregates decision-making into three stages and assesses performance information utilization at each stage. The results show surprisingly high levels of utilization. Second, why do some councillors use performance information more than others? The article compares utilization across policy sectors and the results show two contrasting groups: utilization is higher among councillors working with elderly care, administrative affairs, and educational affairs than among councillors working with other sectors. Possible reasons for this pattern are discussed.

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References

2004Five Misunderstandings About Case-Study Research 1985Agendas, Alternatives, and Public Policies 1978Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization.1990Bureaucracy: what government agencies do and why they do it 2004Public Management Reform 2003Why Measure Performance? Different Purposes Require Different Measures 2006Is there Such a thing as “Evidence-Based Management”?2003Organizational Learning from Performance Feedback

Cited by

2009Evaluating financial performance in local government: maximizing the benchmarking value 2016Literature review and challenging research agenda on politicians’ use of accounting information 2010Accountability and the Challenges of Information Disclosure 2016Appropriateness and Use of Performance Information in the Budgeting Process: Some Experiences from German and Italian Municipalities 2009The Demand Side of Performance Measurement: Explaining Councillors' Utilization of Performance Information in Policymaking 2013Internal and external use of performance information in public organizations: results from an international survey

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