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Staff rostering in call centers providing employee transportation · Study

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ArticleStaff rostering in call centers providing employee transportation

E. Lerzan Örmeci2013

Article2013

Staff rostering in call centers providing employee transportation

E. Lerzan Örmeci · F. Sibel Salman · Eda Yücel

26 citations·0/0 files stored·Omega

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Scheduling and Timetabling Solutions Healthcare Operations and Scheduling Optimization Facility Location and Emergency Management

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References

2003Telephone Call Centers: Tutorial, Review, and Research Prospects 2003Staff scheduling and rostering: A review of applications, methods and models 2004The State of the Art of Nurse Rostering 2007The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research 2004An Annotated Bibliography of Personnel Scheduling and Rostering 2004Preference scheduling for nurses using column generation 2007Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System 1954Traffic Delays at Toll Booths

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Details

Year2013

Typearticle

Published2013-06-25

VenueOmega

ISSN-L0305-0483

Languageen

Citations26

Files0 public / 0

ShelfScheduling and Timetabling Solutions

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doi10.1016/j.omega.2013.06.003

openalex_workW2053969368

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