Violence at work: Personal and organizational outcomes.

Kimberley‐Ann Rogers · E. Kevin Kelloway

276 citations0/0 files storedJournal of Occupational Health Psychology

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Workplace Violence and Bullying Intimate Partner and Family Violence Bullying, Victimization, and Aggression

Abstract

To date, little empirical research has examined the personal and organizational outcomes associated with exposure to workplace violence. On the basis of data from 194 bank tellers, the authors evaluated, and supported, a model suggesting that fear of future violence mediates the relationships between exposure to workplace violence and negative outcomes. Specifically, exposure to workplace violence predicted fear of future violence that, in turn, predicted psychological well-being, somatic symptoms, and intent to leave the organization. These effects emerged after controlling for self-report bias. The mediating role of fear was supported, and implications for future research and practice are discussed.

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References

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1996The prediction, experience, and consequences of workplace violence.2001The cost of violence/stress at work and the benefits of a violence/stress-free working environment 2000Effects of perceived control on the outcomes of workplace aggression and violence.2003Preventing Violence and Harassment in the Workplace 2010Violence Against Teachers: Prevalence and Consequences

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