Building a relational contracting culture and integrated teams

M. Motiar Rahman · Mohan M. Kumaraswamy · Florence Yean Yng Ling

40 citations0/0 files storedCanadian Journal of Civil Engineering

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Construction Project Management and Performance Public-Private Partnership Projects Value Engineering and Management

Abstract

Targeting integration in construction, this study compares the suitability of various factors and strategies to provide suitable contractual and noncontractual incentives for building a relational contracting (RC) culture and fostering effective teamwork. Results from statistical analyses of 96 questionnaire responses from Singapore contractors, consultants, and clients are presented. Despite obvious differences in perceptions among different groups of respondents on the relative usefulness of individual factors, it was observed that trust should broadly be at the core of RC and team-building. Although some factors appear to be more important than others, the overall results indicate that Singaporean industry participants prefer to target integration in construction through (i) trust-based contractual and operational arrangements and (ii) extended use of relational qualities in team selection for postcontract partnering-type RC arrangements between clients and contractors. The results also suggest the need for an interrelated and consolidated approach, both for propagating RC and for building integrated project teams. Like many other countries, the results indicate the readiness of Singaporean industry participants to incorporate RC and team-building techniques in a move towards improved performance and value for money. The results may be applicable to other countries or contracting regimes, especially where the practice of RC is at an early stage. Outcomes of this study are expected to benefit both industry practitioners and researchers in exploring, designing, and implementing suitable contractual and noncontractual incentives.Key words: construction, culture, integration, relational contracting, Singapore, team-building.

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1994Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques 2000An analysis of success factors and benefits of partnering in construction 2004Exploring Critical Success Factors for Partnering in Construction Projects 2002Construction Partnering Process and Associated Critical Success Factors: Quantitative Investigation 2003Construction contracts: the cost of mistrust 2002Joint risk management through transactionally efficient relational contracting 1995Project Partnering: Results of Study of 280 Construction Projects 2004Contracting Relationship Trends and Transitions

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