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Segmenting hotel customers based on the Technology Readiness Index.
2 references·4 citing·26 second hop
Segmenting hotel customers based on the Technology Readiness Index. (2007)Segmenting hotel customers based on the T…Using Your Pay System to Improve Employees' Performance: How You Pay Makes a Difference (2006)Using Your Pay System to Impr…Service and technology: opportunities and paradoxes (2001)Service and technology: oppor…Leveraging guest-room technology: a tale of two guest profiles (2019)Leveraging guest-room technol…The Emergence of Hybrid Online Distribution Channels in Travel, Tourism and Hospitality (2013)The Emergence of Hybrid Onlin…Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry (2012)Customer Preferences for Onli…An examination of electronic tablet based menus for the restaurant industry (2011)An examination of electronic …Services Marketing: Integrating Customer Focus Across the Firm (1996)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Technology Infusion in Service Encounters (2000)Internet banking in the UK: Why are there not more customers? (2004)Self-Service Technology and the Service Encounter (2006)Technology’s Impact on the Gaps Model of Service Quality (2010)The evolution of electronic distribution: Effects on hotels and intermediaries (2003)How Travelers Use Online and Social Media Channels to Make Hotel-choice Decisions (2010)The Impact of Social Media on Lodging Performance (2012)Techno-Ready Marketing: How and Why Your Customers Adopt Technology (2001)Techno‐Ready Marketing: How and Why Your Customers Adopt Technology (2002)An investigation of multiple devices and information sources used in the hotel booking process (2015)Smartphones in Tourism and Hospitality Marketing: A Literature Review (2015)Information Systems Success: The Quest for the Dependent Variable (1992)Technology Readiness Index (Tri) (2000)Satisfaction: a behavioral perspective on the consumer (2010)The technology acceptance and use of tablet menu among young adults: an empirical study based on UTAUT 2 model. (2021)The theory of planned behavior (1991)Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 1 (2002)Intention to pay conventional-hotel prices at a green hotel – a modification of the theory of planned behavior (2010)Impact of Digitalization on Hotel Industry Development (2021)The bright and dark sides of hotel kiosks: an empirical study (2022)Test of a serial mediation model of Machiavellian leadership among hospitality and tourism employees (2023)What affects information systems development team performance? An exploratory study from the perspective of combined socio-technical theory and coordination theory (2010)The Motivational Effects of Pay Fairness (2013)Employee perceptions of pay equity and compensation factors: a study of Vietnamese state-owned enterprises (2021)
this work references cited by second hop

References

  • 2001Service and technology: opportunities and paradoxes185 cited
  • 2006Using Your Pay System to Improve Employees' Performance: How You Pay Makes a Difference12 cited

Cited by

  • 2012Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry145 cited
  • 2013The Emergence of Hybrid Online Distribution Channels in Travel, Tourism and Hospitality114 cited
  • 2019Leveraging guest-room technology: a tale of two guest profiles19 cited
  • 2011An examination of electronic tablet based menus for the restaurant industry10 cited

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