Colleges and universities are integrating information literacy into their undergraduate curricula. Accreditation commissions of higher education are integrating information literacy into their general education standards. Students enrolled in programs that promote information literacy are instructed to utilize library resources and services to complete assignments and papers. Students in these courses turn to the library's reference services to complete their academic work. In this study, the authors evaluated the increase in reference desk transactions at the University Library reference desk at the University at Albany. Additionally, they surveyed students enrolled in information literacy courses to measure patterns of reference activity.
Stored only when both papers are in the corpus — 8 citations exist upstream.
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