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The Operational Performance of Virtual Communities - Towards a Successful Business Model? · Study

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ArticleThe Operational Performance of Virtual Communities - Towards a Successful Business Model?

John Hagel Jacques Bughin2000

Article2000

The Operational Performance of Virtual Communities - Towards a Successful Business Model?

John Hagel Jacques Bughin

76 citations·0/0 files stored·Electronic Markets

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Digital Platforms and Economics Innovation and Knowledge Management Knowledge Management and Sharing

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1999Net gain: Expanding markets through virtual communities 2001How to acquire customers on the Web.

Cited by

2011The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities 2009The Decision to Share Information and Rumors: Examining the Role of Motivation in an Online Discussion Forum 2010eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence 2004From Mass Customization to Collaborative Customer Co-Design 2003“Attack or convert?”: early evidence from European on-line banking 2010Electronic community factories: the model and its application in the tourism sector 2014SoN-KInG: a digital eco-system for innovation in professional and business domains

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Year2000

Typearticle

Published2000-10-01

VenueElectronic Markets

ISSN-L1019-6781

Languageen

Citations76

Files0 public / 0

ShelfDigital Platforms and Economics

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doi10.1080/101967800750050353

openalex_workW2055342158

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