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Effect of information technology on marketing performance of Korean service firms
10 references·0 citing·32 second hop
Effect of information technology on marketing performance of Korean service firms (1999)Effect of information technology on marke…Business Strategy, Participative Human Resource Management and Organizational Performance: The Case of South Korea (1996)Business Strategy, Participat…The productivity paradox of information technology (1993)The productivity paradox of i…Reengineering the Corporation (1993)Reengineering the CorporationServices under siege--the restructuring imperative. (1991)Services under siege--the res…Service Breakthroughs: Changing the Rules of the Game (1990)Service Breakthroughs: Changi…Delivering Quality Service (1990)Delivering Quality ServiceBuilding a competitive advantage through information technology (1989)Building a competitive advant…Marketing and Information Technology (1988)Marketing and Information Tec…How information gives you competitive advantage (1985)How information gives you com…Mail and Telephone Surveys: The Total Design Method. (1982)Mail and Telephone Surveys: T…Handbook of Marketing Research (1974)A general systems approach to retail evolution: an existing institutional perspective (1993)Catalysts in introducing information technology in small and medium sized hospitality organisations (1997)An Evolutionary Theory of Economic Change. (1983)Porter's (1980) Generic Strategies as Determinants of Strategic Group Membership and Organizational Performance (1984)Linking Competitive Strategies with Human Resource Management Practices (1987)Der Beitrag des Personalmanagements zum Unternehmenserfolg. Eine Metaanalyse nach 20 Jahren Erfolgsfaktorenforschung (2005)Formal voice mechanisms and portfolio career workers’ prosocial voice in Japan and Korea: the mediating role of managers’ issue-related leadership activities (2018)The Capabilities of Market-Driven Organizations (1994)Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism (2001)What Stakeholder Theory is Not (2003)Electronic markets and electronic hierarchies (1987)Towards a dynamic theory of strategy (1991)Value creation in E‐business (2001)Customer value change in industrial marketing relationships: A call for new strategies and research (1997)SERV∗OR: A managerial measure of organizational service-orientation (1998)Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models (2005)Computers and Output Growth Revisited: How Big is the Puzzle? (1994)Information Technology As A Factor Of Production: The Role Of Differences Among Firms (1995)Conditioned emergence: a dissipative structures approach to transformation (1999)The Resurgence of Growth in the Late 1990s: Is Information Technology the Story? (2000)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)The Knowledge Economy (2004)Building competitive advantage through information systems: the organizational information quotient (1999)Strategy, practice, and the dynamics of power (2003)Factors Affecting the Implementation of Online Food Delivery and Its Impact on Restaurant Performance during the COVID-19 Pandemic (2023)Methods of coping with social desirability bias: A review (1985)Incivility in the workplace: Incidence and impact. (2001)Nonresponse Rates and Nonresponse Bias in Household Surveys (2006)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Managing Customer Relationships for Profit: The Dynamics of Relationship Quality (1994)Building and testing theories of decision making by travellers (2004)
this work references cited by second hop

References

  • 1982Mail and Telephone Surveys: The Total Design Method.6,852 cited
  • 1985How information gives you competitive advantage4,441 cited
  • 1993Reengineering the Corporation2,520 cited
  • 1993The productivity paradox of information technology2,508 cited
  • 1990Delivering Quality Service1,326 cited
  • 1990Service Breakthroughs: Changing the Rules of the Game460 cited
  • 1991Services under siege--the restructuring imperative.352 cited
  • 1996Business Strategy, Participative Human Resource Management and Organizational Performance: The Case of South Korea37 cited
  • 1989Building a competitive advantage through information technology25 cited
  • 1988Marketing and Information Technology16 cited

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