Article2001

BPR and ERP: realising a vision of process with IT

86 citations0/0 files storedBusiness Process Management Journal

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

ERP Systems Implementation and Impact Business Process Modeling and Analysis Information Systems Theories and Implementation

Abstract

This article analyses enterprise resource planning (ERP) as a tool for realising business process reengineering (BPR) in manufacturing. It combines theories from organisational sociology and management with technology‐analysis. Change is viewed as involving choice and coalition building. The case studies cover 30 implementations of ERP with different types of change. Two cases of the variant labelled “BPR followed by ERP” are focused on. The change proceeds as a co‐operation between enterprises, consultants and IT‐suppliers. In the first case, a superficial management change programme of BPR and ERP emerges into a more elaborate change program, which was then relatively successfully realised. The other case is a multi‐front exercise for the management coalition. The BPR strategy was poorly supported, and restated the long term split between manufacturing and sales. The two cases exhibit different experiences, but they underpin that process integration cannot be taken for granted when implementing BPR and ERP.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 86 citations exist upstream.

References

1992The Duality of Technology: Rethinking the Concept of Technology in Organizations 1987Science in Action 1998Putting the enterprise into the enterprise system.2001Actor Network Theory and After 1993Management gurus: what makes them and how to become one 1994How new is business process redesign?

Cited by

2005Aligning an ERP system with enterprise requirements: An object-process based approach 2005Gaining Competitive Advantage From Integrating Enterprise Resource Planning and Total Quality Management 2009The effect of ERP system workarounds on organizational control: An interpretivist case study 2002Enterprise resource planning systems and organizational change: transforming work organization?2006Work, organisation and Enterprise Resource Planning systems: an alternative research agenda 2006The recovery of BPR implementation through an ERP approach 2014Factors influencing ERP implementation in retail sector: an empirical study from India

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.