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Total quality management in secondary schools in Kenya: extent of practice
8 references·4 citing·43 second hop
Total quality management in secondary schools in Kenya: extent of practice (2006)Total quality management in secondary sch…Total quality management (TQM) in self‐financed technical institutions (2006)Total quality management (TQM…Continuous improvement framework: implications for academia (2005)Continuous improvement framew…Quality assurance in education: internal, interface, and future (2003)Quality assurance in educatio…Total quality management and education (1995)Total quality management and …Handbook of Survey Research. (1985)Handbook of Survey Research.Quality without tears (1984)Quality without tearsQuality, productivity, and competitive position (1982)Quality, productivity, and co…Educational Management. Theory and Practice (1980)Educational Management. Theor…Implementation of the performance management system in senior secondary schools in Botswana: the perspective of the senior management team (2023)Implementation of the perform…Reframing Continuous School Improvement in Australian Schools (2016)Reframing Continuous School I…Employee empowerment and customer satisfaction: Empirical evidence from the banking sector of Pakistan (2010)Employee empowerment and cust…Developing the education system in the Sultanate of Oman through implementing total quality management- the Ministry of Education Central headquarters- a case study (2007)Developing the education syst…Methods and techniques to help quality function deployment (QFD) (2000)Quality function deployment: A literature review (2002)Conceptualizing total quality management in higher education (2004)Brewing service quality in higher education (2008)Quality Management Practice in Higher Education - What Quality Are We Actually Enhancing? (2008)Perceived quality in higher education: an empirical study (2013)Case Study Research: Design and Methods (1984)Research Methods in Education (2007)The New Meaning of Educational Change (2010)The Impact of Globalization on Education Policy of Developing Countries: Oman as an Example (2011)On measurement of customer satisfaction (1992)Quality in higher education (2008)Kaizen: The key to Japan‚s competitive success (2009)Quality framework in education through application of interpretive structural modeling (2010)Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education. An empirical study of faculty and administration staff (2014)Quality planning and analysis (1970)Student Self-Assessment in Higher Education: A Meta-Analysis (1989)The management and control of quality (1989)A conceptual overview of a holistic model for quality in higher education (2007)A neural network approach for assessing quality in technical education: an empirical study (2007)Quality in higher education institutions: insights from the literature (2018)The fifth discipline, the art and practice of the learning organization (1991)Agents of change and policies of scale : A policy study of Entrepreneurship and Enterprise in Education (2006)Higher education marketisation and its discontents: the case of quality in Kenya (2007)Managing in a Time of Great Change (2012)Post-Capitalist Society (2012)Strategi Kepala TK dalam Meningkatkan Mutu Pendidikan pada Masa Pandemi Covid 19 (2020)An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions (1994)Employee perceptions of empowerment (2005)Employee empowerment and team performance (2009)Employees’ Empowerment, Service Quality and Customers’ Satisfaction in Hotel Industry (2017)Determining the causal structure of rework influences in construction (1999)Targets and Standards of Quality in Sport Services (2000)Data quality requirements analysis and modeling (2002)Towards effective management of university education in Nigeria (2009)Principals' Leadership Styles and Teachers' Job Performance in Senior Secondary Schools in Ondo State, Nigeria (2010)Factors Influencing Teachers’ Performance and Retention (2015)Household Adjustment to Earthquake Hazard (2000)Handling Nonresponse In Social Research (2001)"Any other comments?" Open questions on questionnaires – a bane or a bonus to research? (2004)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)On theory in operations management (1998)
this work references cited by second hop

References

  • 1982Quality, productivity, and competitive position2,278 cited
  • 1985Handbook of Survey Research.921 cited
  • 1980Educational Management. Theory and Practice542 cited
  • 1984Quality without tears434 cited
  • 2005Continuous improvement framework: implications for academia142 cited
  • 2003Quality assurance in education: internal, interface, and future104 cited
  • 1995Total quality management and education84 cited
  • 2006Total quality management (TQM) in self‐financed technical institutions68 cited

Cited by

  • 2010Employee empowerment and customer satisfaction: Empirical evidence from the banking sector of Pakistan28 cited
  • 2007Developing the education system in the Sultanate of Oman through implementing total quality management- the Ministry of Education Central headquarters- a case study20 cited
  • 2016Reframing Continuous School Improvement in Australian Schools11 cited
  • 2023Implementation of the performance management system in senior secondary schools in Botswana: the perspective of the senior management team10 cited

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