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‘Mind the Gap’: diagnosing the relationship between the IT organisation and the rest of the business
16 references·16 citing·36 second hopsampled
‘Mind the Gap’: diagnosing the relationship between the IT organisation and the rest of the business (1999)‘Mind the Gap’: diagnosing the relationsh…The Interpretation of Cultures (2017)The Interpretation of CulturesThe Discovery of Grounded Theory (2017)The Discovery of Grounded The…Qualitative Data Analysis (2008)Qualitative Data AnalysisStrategic alignment: Leveraging information technology for transforming organizations (1999)Strategic alignment: Leveragi…Information technology as competitive advantage: the role of human, business, and technology resources (1997)Information technology as com…Interpretive case studies in IS research: nature and method (1995)Interpretive case studies in …Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis (1995)Information Technology and Su…SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)SERVPERF versus SERVQUAL: Rec…Studying Information Technology in Organizations: Research Approaches and Assumptions (1991)Studying Information Technolo…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…The Measurement of End-User Computing Satisfaction (1988)The Measurement of End-User C…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Sociological Paradigms and Organizational Analysis. (1983)Sociological Paradigms and Or…Concepts of Culture and Organizational Analysis (1983)Concepts of Culture and Organ…The Interpretation of Cultures (1974)The Interpretation of CulturesInformation Systems Strategy and Strategy-as-Practice: A joint agenda (2014)Information Systems Strategy …An Investigation of Information Systems Use Patterns: Technological Events as Triggers, The Effect of Time, and Consequences for Performance1 (2013)An Investigation of Informati…Toward a new theory of the contribution of the it function in organizations (2012)Toward a new theory of the co…On the governance of information: Introducing a new concept of governance to support the management of information (2010)On the governance of informat…Information systems in the public sector: The e-Government enactment framework (2010)Information systems in the pu…Management based critical success factors in the implementation of Enterprise Resource Planning systems (2008)Management based critical suc…Strategic Alignment In Mergers And Acquisitions: Theorizing IS Integration Decision making. (2007)Strategic Alignment In Merger…Achieving IT-Business Strategic Alignment via Enterprise-Wide Implementation of Balanced Scorecards (2007)Achieving IT-Business Strateg…Using bricolage to integrate business and information technology innovation in SMEs (2005)Using bricolage to integrate …Crisis in the IS Field? A Critical Reflection on the State of the Discipline (2003)Crisis in the IS Field? A Cri…Assessing information culture—an exploratory model (2003)Assessing information culture…An extended platform logic perspective of IT governance: managing perceptions and activities of IT (2003)An extended platform logic pe…Measuring organizational IS effectiveness (2002)Measuring organizational IS e…Bridging the gap between the IS organization and the rest of the business: plotting a route (2001)Bridging the gap between the …A model for investment justification in information technology projects (2001)A model for investment justif…Whose job is it anyway?: organizational information competencies for value creation (2000)Whose job is it anyway?: orga…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Successfully completing case study research: combining rigour, relevance and pragmatism (1998)Doing interpretive research (2006)The Nature of Theory in Information Systems1 (2006)The Presentation of Self in Everyday Life. (1956)The Structure of Scientific Revolutions (1963)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)The Capabilities of Market-Driven Organizations (1994)Metaphors We Live By (2003)Dimensionalizing Cultures: The Hofstede Model in Context (2011)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Qualitative Analysis for Social Scientists (1987)Grounded theory research: Procedures, canons, and evaluative criteria (1990)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Culture in Action: Symbols and Strategies (1986)Managing Legitimacy: Strategic and Institutional Approaches (1995)Framing Processes and Social Movements: An Overview and Assessment (2000)Sensemaking and sensegiving in strategic change initiation (1991)Corporate social and environmental reporting (1995)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)How Many Interviews Are Enough? (2005)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)The qualitative content analysis process (2008)Knowing in Practice: Enacting a Collective Capability in Distributed Organizing (2002)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2017The Discovery of Grounded Theory25,772 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1974The Interpretation of Cultures19,314 cited
  • 2008Qualitative Data Analysis17,372 cited
  • 2017The Interpretation of Cultures16,449 cited
  • 1983Sociological Paradigms and Organizational Analysis.5,588 cited
  • 1983Concepts of Culture and Organizational Analysis4,047 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 1995Interpretive case studies in IS research: nature and method3,834 cited
  • 1999Strategic alignment: Leveraging information technology for transforming organizations3,496 cited
  • 1991Studying Information Technology in Organizations: Research Approaches and Assumptions3,351 cited
  • 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,139 cited
  • 1988The Measurement of End-User Computing Satisfaction2,448 cited
  • 1995Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis

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2,366 cited
  • 1997Information technology as competitive advantage: the role of human, business, and technology resources2,087 cited
  • Cited by

    • 2003Crisis in the IS Field? A Critical Reflection on the State of the Discipline348 cited
    • 2010Information systems in the public sector: The e-Government enactment framework292 cited
    • 2008Management based critical success factors in the implementation of Enterprise Resource Planning systems195 cited
    • 2010On the governance of information: Introducing a new concept of governance to support the management of information193 cited
    • 2002Measuring organizational IS effectiveness179 cited
    • 2003An extended platform logic perspective of IT governance: managing perceptions and activities of IT173 cited
    • 2014Information Systems Strategy and Strategy-as-Practice: A joint agenda160 cited
    • 2000Whose job is it anyway?: organizational information competencies for value creation154 cited
    • 2013An Investigation of Information Systems Use Patterns: Technological Events as Triggers, The Effect of Time, and Consequences for Performance1150 cited
    • 2003Assessing information culture—an exploratory model149 cited
    • 2001A model for investment justification in information technology projects146 cited
    • 2007Achieving IT-Business Strategic Alignment via Enterprise-Wide Implementation of Balanced Scorecards145 cited
    • 2005Using bricolage to integrate business and information technology innovation in SMEs144 cited
    • 2012Toward a new theory of the contribution of the it function in organizations131 cited
    • 2001Bridging the gap between the IS organization and the rest of the business: plotting a route128 cited
    • 2007Strategic Alignment In Mergers And Acquisitions: Theorizing IS Integration Decision making.117 cited