Improving child investigative interviewer performance through computer-based learning activities

Martine B. Powell · Belinda L. Guadagno · Mairi S. Benson

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Deception detection and forensic psychology Social Work Education and Practice Child Abuse and Trauma

Abstract

The current study adopted a pre- versus post-training design and a standardised measure of performance to evaluate the effectiveness of a series of online computer-based learning activities designed to encourage open-ended question usage among investigative interviewers of children. Participants included 61 social workers, police and psychologists. The learning activities, organised into 12 modules of approximately 3 hours duration each, focused purely on the skill of eliciting a disclosure of sexual abuse and a narrative account of the offence from a young child. Results revealed a significant improvement in interview performance from pre-training to immediate post-training. For the 25 participants who also completed a follow-up assessment three to six months after completing the learning activities, performance was found to be maintained. The implications of these findings and directions for future research are discussed.

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References

1953The Psychology of Human Learning 2007A structured forensic interview protocol improves the quality and informativeness of investigative interviews with children: A review of research using the NICHD Investigative Interview Protocol 2000Assessing the value of structured protocols for forensic interviews of alleged child abuse victims 2003Age differences in young children's responses to open-ended invitations in the course of forensic interviews.2006Psychology and law: an empirical perspective 1996Effects of Investigative Utterance Types on Israeli Children's Responses 1997Effects of introductory style on children's abilities to describe experiences of sexual abuse 2001The Memorandum of Good Practice: theory versus application

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2015The effects of e-simulation interview training on teachers’ use of open-ended questions 2017Changes in Interviewers' Use of Supportive Techniques during the Revised Protocol Training 2019Achieving more with less: A critical review of protocols for forensic investigation of sexual violence in low-resource environments

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