From Luxury to Utility: A Longitudinal Analysis of Cell Phone Laggards

Ran Wei

94 citations0/0 files storedJournalism & Mass Communication Quarterly

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Technology Adoption and User Behaviour ICT Impact and Policies Innovation Diffusion and Forecasting

Abstract

Who remains a cell phone have-not as the cell phone evolves from luxury to utility? This study, based on large-scale telephone surveys in Hong Kong in 1998 and 2000, pursues a longitudinal analysis of the socioeconomic characteristics of the diminishing ranks of non-adopters and assesses the consequence of non-adoption. Over the period, the divide shrank, but the dividing lines along socioeconomic status are still significant. Though the have-nots perceived the cell phone's technical attributes in a better light, socioeconomic status and social influences continued to dominate in the adoption process. Further, cell phone have-nots appeared less knowledgeable about information technologies, providing fresh empirical support for the knowledge gap hypothesis.

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1975Mass Media and the Knowledge Gap 1987Diffusion and Social Impacts of Personal Computers 2000New IT and Social Inequality: Resetting the Research and Policy Agenda 1984Three phases in the creation of information inequities: An empirical assessment of a prototype videotex system

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