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PLANNING TIMELY ARRIVALS TO A STOCHASTIC PRODUCTION OR SERVICE SYSTEM
5 references·4 citing·31 second hop
PLANNING TIMELY ARRIVALS TO A STOCHASTIC PRODUCTION OR SERVICE SYSTEM (1993)PLANNING TIMELY ARRIVALS TO A STOCHASTIC …Scheduling arrivals to queues (1990)Scheduling arrivals to queuesSocially and Individually Optimal Control of Arrivals to a GI/M/1 Queue (1978)Socially and Individually Opt…Customers' Optimal Joining Rules for the GI/M/s Queue (1972)Customers' Optimal Joining Ru…On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process (1971)On Optimal Balking Rules and …The Regulation of Queue Size by Levying Tolls (1969)The Regulation of Queue Size …Queueing models for appointment-driven systems (2009)Queueing models for appointme…Using simulations in the optimisation of fast food service delivery (2000)Using simulations in the opti…Sequencing and scheduling N customers for a stochastic server (1999)Sequencing and scheduling N c…The waiting experience: towards service quality in the leisure industry (1996)The waiting experience: towar…Applying a New Device in the Optimization of Exponential Queuing Systems (1975)Control of arrivals to a stochastic input–output system (1980)Optimal control of random walks, birth and death processes, and queues (1981)?/M/1: On the equilibrium distribution of customer arrivals (1983)Static and dynamic scheduling of customer arrivals to a single-server system (1993)Optimally scheduling N customer arrival times for a single-server system (1997)Multi-echelon production/inventory systems : optimal policies, heuristics, and algorithms (2006)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Regional effects on customer satisfaction with restaurants (2013)THE WORLD AIRPORT AWARDS AS A QUALITY DISTINCTIVE AND MARKETING TOOL FOR AIRPORTS (2022)A Framework for Relating Waiting Time and Customer Satisfaction in a Service Operation (1990)Waiting for Service: The Relationship between Delays and Evaluations of Service (1994)How disconfirmation, perception and actual waiting times impact customer satisfaction (1998)Stochastic Processes Occurring in the Theory of Queues and their Analysis by the Method of the Imbedded Markov Chain (1953)Introduction to the Theory of Queues. (1963)Individual and Social Optimization in a Multiserver Queue with a General Cost-Benefit Structure (1972)Individual versus Social Optimization in the Allocation of Customers to Alternative Servers (1983)Strategic Behavior and Social Optimization in Markovian Vacation Queues (2011)Queueing Systems. Volume 1: Theory (1975)Matrix-Geometric Solutions to Stochastic Models (1984)Introduction to Matrix Analytic Methods in Stochastic Modeling (1999)A Tandem Queueing model for an appointment-based service system (2014)An Equilibrium Queuing Model of Bribery (1985)To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)On-Demand Service Platforms (2016)Optimized appointment scheduling (2014)Strategic timing of arrivals to a finite queue multi-server loss system (2015)A survey of queueing systems with strategic timing of arrivals (2021)Individual Equilibrium and Learning in Processor Sharing Systems (1998)
this work references cited by second hop

References

  • 1969The Regulation of Queue Size by Levying Tolls1,227 cited
  • 1971On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process185 cited
  • 1972Customers' Optimal Joining Rules for the GI/M/s Queue108 cited
  • 1978Socially and Individually Optimal Control of Arrivals to a GI/M/1 Queue98 cited
  • 1990Scheduling arrivals to queues65 cited

Cited by

  • 1999Sequencing and scheduling N customers for a stochastic server51 cited
  • 1996The waiting experience: towards service quality in the leisure industry46 cited
  • 2009Queueing models for appointment-driven systems25 cited
  • 2000Using simulations in the optimisation of fast food service delivery18 cited

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