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Speech convergence miscarried: an investigation into inappropriate accommodation strategies
0 references·16 citing·51 second hopsampled
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  • 2016The “Dark Side” of CAT104 cited
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  • 2016Speak my language or look like me? – Language and ethnicity in bilingual customer service recovery38 cited
  • 2016CAT and Talk in Action24 cited
  • 2020Interactional Adjustment: Three Approaches in Language and Social Psychology22 cited
  • 2007Ethnically targeted advertising: views of those not targeted

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21 cited
  • 2013How Culture of Targeting Impacts the Evaluation of Products with Multilingual Packaging19 cited