ORGANIZATIONAL LEARNING AND CONTINUOUS IMPROVEMENT

Edwin A. Locke

64 citations0/0 files storedThe International Journal of Organizational Analysis

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Organizational Learning and Leadership Innovation and Knowledge Management Quality and Supply Management

Abstract

Spurred by the globalization of competition, organizational learning and continuous improvement have attracted a great deal of research and managerial interest in recent years. Notwithstanding the growing literature on these topics, there is still considerable conceptual ambiguity about organizational learning and continuous improvement among researchers. The paper clarifies the underlying processes through which organizations “learn,” highlights the role of learning in continuous improvement programs, and shows how an organization may go about building a continuous improvement culture. Specific tools and techniques of organizational learning which may be used in continuous improvement programs are also discussed.

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References

1991Exploration and Exploitation in Organizational Learning 1991The fifth discipline, the art and practice of the learning organization 1955A BEHAVIORAL MODEL OF RATIONAL CHOICE 1989Situated Cognition and the Culture of Learning 1983An Evolutionary Theory of Economic Change 2002Social Foundations of Thought and Action 1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 1991Organizational Learning: The Contributing Processes and the Literatures

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