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Measuring public perceptions of the police
16 references·3 citing·33 second hop
Measuring public perceptions of the police (2010)Measuring public perceptions of the policeMail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…Confirmatory factor analysis for applied research (2007)Confirmatory factor analysis …Why People Obey the Law (2006)Why People Obey the LawAn Empirical Evaluation of Alternative Methods of Estimation for Confirmatory Factor Analysis With Ordinal Data. (2004)An Empirical Evaluation of Al…The Role of Procedural Justice and Legitimacy in Shaping Public Support for Policing (2003)The Role of Procedural Justic…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)A Model of Customer Satisfact…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A Relational Model of Authority in Groups (1992)A Relational Model of Authori…Refinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…The Social Psychology of Procedural Justice (1988)The Social Psychology of Proc…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…A Taxonomy of Organizational Justice Theories (1987)A Taxonomy of Organizational …Interactional justice : communication criteria of fairness (1986)Interactional justice : commu…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Testing the Effects of Procedural Justice and Overaccommodation in Traffic Stops (2016)Testing the Effects of Proced…Procedural Justice, Obligation to Obey, and Cooperation with Police in a Sample of Ghanaian Immigrants (2016)Procedural Justice, Obligatio…Perceptions of Police Scale (POPS): Measuring Attitudes towards Law Enforcement and Beliefs about Police Bias (2015)Perceptions of Police Scale (…Strategic Management and Marketing in the Service Sector (1984)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Understanding Customer Experience Throughout the Customer Journey (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Antecedents and consequences of employee engagement (2006)Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. (2004)The Delphi method as a research tool: an example, design considerations and applications (2004)The adequacy of response rates to online and paper surveys: what can be done? (2008)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)Sample Size Requirements for Structural Equation Models (2013)Best Practices for Developing and Validating Scales for Health, Social, and Behavioral Research: A Primer (2018)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Legitimacy and Authority in International Politics (1999)Political Trust and Trustworthiness (2000)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)CONSEQUENCES OF ABUSIVE SUPERVISION. (2000)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2007Confirmatory factor analysis for applied research15,614 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 1988The Social Psychology of Procedural Justice6,583 cited
  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,743 cited
  • 2006Why People Obey the Law5,146 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 2004An Empirical Evaluation of Alternative Methods of Estimation for Confirmatory Factor Analysis With Ordinal Data.3,044 cited
  • 1992A Relational Model of Authority in Groups2,977 cited
  • 2003The Role of Procedural Justice and Legitimacy in Shaping Public Support for Policing2,972 cited
  • 1986Interactional justice : communication criteria of fairness2,766 cited
  • 1987A Taxonomy of Organizational Justice Theories

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2,308 cited
  • 1999A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery2,058 cited
  • Cited by

    • 2016Procedural Justice, Obligation to Obey, and Cooperation with Police in a Sample of Ghanaian Immigrants93 cited
    • 2016Testing the Effects of Procedural Justice and Overaccommodation in Traffic Stops75 cited
    • 2015Perceptions of Police Scale (POPS): Measuring Attitudes towards Law Enforcement and Beliefs about Police Bias66 cited