A Study of Training Program Characteristics and Training Program Effectiveness among Organizations Receiving Training Services from External Training Providers.

Abstract

The purpose of this study is to examine the impact of training program characteristics on training effectiveness among organizations receiving training services from external training providers. Two surveys were sent to HRD managers and senior managers per company. The results showed that the operational margin of the programs where private training providers were involved increased more and that senior managers perceived the entirely developed training program was more effective than the generic, standard programs.

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