Articlediamond2012

TOUCH Doctor — A Nutrition Control Service System Developed under Living Lab Methodology

Chi-Kun Lin · Ting-Hui Wang · Jar-Ferr Kevin Yang

6 citations0/0 files storedInternational Journal of Automation and Smart Technology

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Innovative Approaches in Technology and Social Development Usability and User Interface Design Service and Product Innovation

Abstract

This paper presents a nutrition control service system, TOUCH Doctor, developed under living lab methodology. In addition to user-driven open innovation, the work on this project was highly interdisciplinary, including contribution from professionals in technology, communication, and medicine. The development of TOUCH Doctor not only depended on the work of engineering and medical experts, but also on the links between the product and its users and cooperating company. The final co-creative innovation, then, was realized through academic, business and industry contribution that could be applied to increase the feasibility of the human-centric service design innovations. Additionally, with collected open data, we also designed web service apps for usability tests to continually improve upon the service provided. The entire user-driven innovation procedure of the development of TOUCH Doctor services, including idea generation, concept evaluation, product development, and final product launch, is presented here in detail.

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References

2002A critical look at technological innovation typology and innovativeness terminology: a literature review 2002When are technologies disruptive? a demand‐based view of the emergence of competition 2001Demand Heterogeneity and Technology Evolution: Implications for Product and Process Innovation 2008Integration of market pull and technology push in the corporate front end and innovation management—Insights from the German software industry 2006State-of-the-art and good practice in the field of living labs 2002Product innovation input and outcome: moderating effects of the innovation process 2009Concept Design with a Living Lab Approach 2007Innovation: The Living Laboratory Perspective

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