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Future competitiveness: viewpoints from manufacturers and service providers
16 references·10 citing·41 second hop
Future competitiveness: viewpoints from manufacturers and service providers (2008)Future competitiveness: viewpoints from m…Measuring Business Performance (2013)Measuring Business PerformanceCOMPETITIVE PRIORITIES: INVESTIGATING THE NEED FOR TRADE‐OFFS IN OPERATIONS STRATEGY (2002)COMPETITIVE PRIORITIES: INVES…A taxonomy of manufacturing strategies revisited (2001)A taxonomy of manufacturing s…Manufacturing strategy in context: environment, competitive strategy and manufacturing strategy (2000)Manufacturing strategy in con…Competitive priorities and managerial performance: a taxonomy of small manufacturers (2000)Competitive priorities and ma…Operationalizing manufacturing strategy (1996)Operationalizing manufacturin…DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)DEFINING QUALITY: ALTERNATIVE…A Taxonomy of Manufacturing Strategies (1994)A Taxonomy of Manufacturing S…Production Competence and Business Strategy: Do They Affect Business Performance? (1993)Production Competence and Bus…Research in the process and content of manufacturing strategy (1990)Research in the process and c…Lasting improvements in manufacturing performance: In search of a new theory (1990)Lasting improvements in manuf…Planning and Measurement in Your Organization of the Future (1989)Planning and Measurement in Y…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Restoring Our Competitive Edge: Competing through Manufacturing. (1985)Restoring Our Competitive Edg…Productivity management : planning, measurement and evaluation, control, and improvement (1985)Productivity management : pla…Restoring our competitive edge (1984)Restoring our competitive edgeA DEA-based approach to assess manufacturing performance through operations strategy lenses (2021)A DEA-based approach to asses…Analytical review on competitive priorities for operations under manufacturing firms (2020)Analytical review on competit…The Role of Total Quality Management Practices on Quality Performance (2014)The Role of Total Quality Man…Selecting competitive supply chain using fuzzy AHP and extent analysis (2014)Selecting competitive supply …Improvement of industrial performance with TPM implementation (2014)Improvement of industrial per…SYMBOLIC AND FUNCTIONAL BRAND EFFECTS FOR MARKET SEGMENTATION (2012)SYMBOLIC AND FUNCTIONAL BRAND…A methodology for the implementation of lean thinking in manufacturing support services (2011)A methodology for the impleme…Power of Branding on Internet Service Providers (2010)Power of Branding on Internet…Maintenance strategy in Malaysian manufacturing companies: a total productive maintenance (TPM) approach (2010)Maintenance strategy in Malay…The impact of market focus on operations practices (2009)The impact of market focus on…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)A dynamic model of process and product innovation (1975)Of strategies, deliberate and emergent (1985)Configurations of Manufacturing Strategy, Business Strategy, Environment and Structure (1996)Manufacturing strategy (2001)Strategic management a stakeholder approach (2010)Competitive Advantage: Creating and Sustaining Superior Performance (1985)AIMQ: a methodology for information quality assessment (2002)Information quality benchmarks (2002)Trust and commitment influences on customer retention: insights from business-to-business services (2003)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)A framework for quality management research and an associated measurement instrument (1994)Perceptual measures of performance: fact or fiction? (2004)Effects of innovation types on firm performance (2011)Green supply chain management practices and performance (2013)Manufacturing Strategy, Environmental Uncertainty and Performance: A Path Analytic Model (1987)Determinants of Financial Performance: A Meta-Analysis (1990)STRATEGY, CONTROL SYSTEMS, AND RESOURCE SHARING: EFFECTS ON BUSINESS-UNIT PERFORMANCE. (1990)THE IMPACT OF ENVIRONMENTAL TECHNOLOGIES ON MANUFACTURING PERFORMANCE. (1999)A resource‐based view of manufacturing strategy and the relationship to manufacturing performance (2002)Assessing the impact of environmental management systems on corporate and environmental performance (2002)The Focused Factory (1974)Linking routines to operations capabilities: A new perspective (2007)Effects of green supply chain integration and green innovation on environmental and cost performance (2020)Patterns in Strategy Formation (1978)Porter's (1980) Generic Strategies as Determinants of Strategic Group Membership and Organizational Performance (1984)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)A method for taxonomy development and its application in information systems (2012)Strategizing, economizing, and economic organization (1991)Case research in operations management (2002)Sustainable Operations Management (2005)Flexibility Versus Efficiency? A Case Study of Model Changeovers in the Toyota Production System (1999)The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturers (2003)Theories of the firm: contractual and competence perspectives (1993)The Importance‐Performance Matrix as a Determinant of Improvement Priority (1994)Service, services and products: rethinking operations strategy (2009)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1985Restoring Our Competitive Edge: Competing through Manufacturing.2,212 cited
  • 1990Lasting improvements in manufacturing performance: In search of a new theory1,230 cited
  • 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
  • 1994A Taxonomy of Manufacturing Strategies1,016 cited
  • 2000Manufacturing strategy in context: environment, competitive strategy and manufacturing strategy660 cited
  • 1990Research in the process and content of manufacturing strategy642 cited
  • 1984Restoring our competitive edge613 cited
  • 2002COMPETITIVE PRIORITIES: INVESTIGATING THE NEED FOR TRADE‐OFFS IN OPERATIONS STRATEGY600 cited
  • 1993Production Competence and Business Strategy: Do They Affect Business Performance?473 cited
  • 1989Planning and Measurement in Your Organization of the Future328 cited
  • 2000Competitive priorities and managerial performance: a taxonomy of small manufacturers321 cited
  • 1985Productivity management : planning, measurement and evaluation, control, and improvement286 cited
  • 2001A taxonomy of manufacturing strategies revisited277 cited
  • 2013Measuring Business Performance

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263 cited
  • 1996Operationalizing manufacturing strategy219 cited
  • Cited by

    • 2010Maintenance strategy in Malaysian manufacturing companies: a total productive maintenance (TPM) approach62 cited
    • 2014Selecting competitive supply chain using fuzzy AHP and extent analysis54 cited
    • 2020Analytical review on competitive priorities for operations under manufacturing firms34 cited
    • 2014Improvement of industrial performance with TPM implementation32 cited
    • 2021A DEA-based approach to assess manufacturing performance through operations strategy lenses32 cited
    • 2014The Role of Total Quality Management Practices on Quality Performance26 cited
    • 2011A methodology for the implementation of lean thinking in manufacturing support services25 cited
    • 2009The impact of market focus on operations practices14 cited
    • 2010Power of Branding on Internet Service Providers12 cited
    • 2012SYMBOLIC AND FUNCTIONAL BRAND EFFECTS FOR MARKET SEGMENTATION8 cited