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The role of garment sizing in creation of customer satisfaction: Indications from focus group responses
16 references·4 citing·42 second hop
The role of garment sizing in creation of customer satisfaction: Indications from focus group responses (2000)The role of garment sizing in creation of…Meeting Customer Needs (2012)Meeting Customer Needs“Stretching” Exercises for Qualitative Researchers (2011)“Stretching” Exercises for Qu…The Effects of Customer Expectations and Store Policies on Retail Salesperson Service, Satisfaction, and Patronage (1997)The Effects of Customer Expec…Women 55 Years and Older: Part II. Overall Satisfaction and Dissatisfaction with the Fit of Ready-to-Wear (1996)Women 55 Years and Older: Par…Women 55 Years and Older: Part I (1996)Women 55 Years and Older: Par…Consumer satisfaction with shopping experiences and clothing products in the children's wear market (1995)Consumer satisfaction with sh…Women 55 Years and Older as Catalog Shoppers: Satisfaction with Apparel Fit and Catalog Attributes (1993)Women 55 Years and Older as C…Book Review: Questionnaire Design, Interviewing and Attitude Measurement (1993)Book Review: Questionnaire De…Managing for Service Quality (1992)Managing for Service QualityBasics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Basics of Qualitative Researc…The survey research handbook (1990)The survey research handbookPossessions and the Extended Self (1988)Possessions and the Extended …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…The Second Skin: An Interdisciplinary Study of Clothing (1975)The Second Skin: An Interdisc…How Computer Technologies May Change the Way Women Buy Apparel (2011)How Computer Technologies May…A Proposal for a New Size Label to Assist Consumers in Finding Well-fitting Women’s Clothing, Especially Pants: An Analysis of Size USA Female Data and Women’s Ready-to-wear Pants for North American Companies (2009)A Proposal for a New Size Lab…Approaches in researching human measurement (2008)Approaches in researching hum…Variations in Canadian women's ready‐to‐wear standard sizes (2006)Variations in Canadian women'…The Effects of Physical Changes on Clothing Preferences of Elderly Women (1979)The Clothing Preferences and Problems of Elderly Female Consumers (1981)Selected Body Measurements of Women Aged Sixty-five and Older (1983)An investigation of the structure of sizing systems (1998)An Optimisation Approach to Apparel Sizing (1998)A consumer‐driven model for mass customization in the apparel market (2002)Asking questions: A practical guide to questionnaire design (1983)Handbook of Survey Research (1983)Survey Questions (1986)Evaluating patient-based outcome measures for use in clinical trials. (1998)Parental Involvement in the Development of Children’s Reading Skill: A Five-Year Longitudinal Study (2002)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Social Behavior: Its Elementary Forms (1963)Social Indicators of Well-Being (1976)Measuring Service Quality: A Reexamination and Extension (1992)Whence Consumer Loyalty? (1999)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Advances in Consumer Research (2025)The Principles of Psychology (1891)Attachment and Loss (1969)The Evolution of Reciprocal Altruism (1971)Dimensions of Brand Personality (1997)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A National Customer Satisfaction Barometer: The Swedish Experience (1992)The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention (2002)The unhappy shopper, a retail experience: exploring fashion, fit and affordability (2005)The Prehistoric Development of Clothing: Archaeological Implications of a Thermal Model (2010)Reembodying Qualitative Inquiry (2002)Researching the researcher-as-instrument: an exercise in interviewer self-reflexivity (2012)Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic (2020)When Work–Family Benefits Are Not Enough: The Influence of Work–Family Culture on Benefit Utilization, Organizational Attachment, and Work–Family Conflict (1999)Survey research in operations management: a process‐based perspective (2002)Nonresponse Rates and Nonresponse Bias in Household Surveys (2006)Competing paradigms in qualitative research. 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References

  • 1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.29,295 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions15,223 cited
  • 1988Possessions and the Extended Self9,145 cited
  • 1993Book Review: Questionnaire Design, Interviewing and Attitude Measurement4,974 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction3,441 cited
  • 1990The survey research handbook1,029 cited
  • 2011“Stretching” Exercises for Qualitative Researchers402 cited
  • 1975The Second Skin: An Interdisciplinary Study of Clothing113 cited
  • 1996Women 55 Years and Older: Part II. Overall Satisfaction and Dissatisfaction with the Fit of Ready-to-Wear96 cited
  • 1996Women 55 Years and Older: Part I73 cited
  • 1993Women 55 Years and Older as Catalog Shoppers: Satisfaction with Apparel Fit and Catalog Attributes59 cited
  • 1992Managing for Service Quality46 cited
  • 2012Meeting Customer Needs34 cited
  • 1997The Effects of Customer Expectations and Store Policies on Retail Salesperson Service, Satisfaction, and Patronage

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27 cited
  • 1995Consumer satisfaction with shopping experiences and clothing products in the children's wear market14 cited
  • Cited by

    • 2006Variations in Canadian women's ready‐to‐wear standard sizes39 cited
    • 2009A Proposal for a New Size Label to Assist Consumers in Finding Well-fitting Women’s Clothing, Especially Pants: An Analysis of Size USA Female Data and Women’s Ready-to-wear Pants for North American Companies32 cited
    • 2008Approaches in researching human measurement22 cited
    • 2011How Computer Technologies May Change the Way Women Buy Apparel4 cited