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A systemic framework for supporting cross-disciplinary efforts in services research · Study

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ArticleA systemic framework for supporting cross-disciplinary efforts in services research

Unknown author2010

Article2010

A systemic framework for supporting cross-disciplinary efforts in services research

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15 citations·0/0 files stored·CIRP journal of manufacturing science and technology

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Service and Product Innovation Complex Systems and Decision Making Business and Management Studies

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References

1985The Reflective Practitioner: How Professionals Think in Action 1984The reflective practitioner: How professionals think in action 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 2003Evolving to a New Dominant Logic for Marketing 1988The Constitution of Society.2018ON THE CONSTRUCTION OF A SOCIAL REALITY 2008On value and value co-creation: A service systems and service logic perspective 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality

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2011Towards a Service System Ontology for Service Science

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Year2010

Typearticle

Published2010-01-01

VenueCIRP journal of manufacturing science and technology

ISSN-L1755-5817

Languageen

Citations15

Files0 public / 0

ShelfService and Product Innovation

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doi10.1016/j.cirpj.2010.08.002

openalex_workW2065582972

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