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Building a Chain of Customers · Study

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ArticleBuilding a Chain of Customers

P.N. Day1991

Article1991

Building a Chain of Customers

128 citations·0/0 files stored·Manufacturing Engineer

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Quality and Supply Management Customer Service Quality and Loyalty Corporate Governance and Management

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1995Managing Information about Processes 1993Organizational Obstacles: Links with Financial Performance, Customer Satisfaction, and Job Satisfaction in a Service Environment 1997Checking Out Service: Evaluating Excellence, HRM and TQM in Retailing 1994Dimensions of Quality 1993Cross‐Functional Teams: Good Concept, Poor Implementation!1996Beyond vendor assessment 1994The Factory as Laboratory 2004Moving-on — Beyond Lean Thinking

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Year1991

Typearticle

Published1991-01-01

VenueManufacturing Engineer

ISSN-L0956-9944

Languageen

Citations128

Files0 public / 0

ShelfQuality and Supply Management

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doi10.1049/me:19910104

openalex_workW2065664125

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