A.M.I.G.O.S

Ricardo Araújo Costa · Robson Y. S. Oliveira · Edeilson M. Silva · Sílvio R. L. Meira

7 citations0/0 files storedACM International Conference on Design of Communication (SIGDOC)

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Knowledge Management and Sharing Information Architecture and Usability E-Learning and Knowledge Management

Abstract

Companies are looking for strategies to support members' communication and collaboration, which would help them to create, manage and share knowledge inside the organization. This work presents how the use of social networks can help companies overcame this challenge by exchanging information through relationships between its members. It shows how a.m.i.g.o.s, a web-based social network (WBSN), was able to improve communication and maintenance of organization knowledge in a Brazilian Innovation Center called C.E.S.A.R The work also compares this approach to some other previous initiatives, like wiki and electronic mailing lists.

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1997The Tacit Dimension 1999What's your strategy for managing knowledge?2001Mining the network value of customers 2005Computing and applying trust in web-based social networks 2003An empirical investigation of KM styles and their effect on corporate performance 2009Trust and nuanced profile similarity in online social networks 2004Knowledge management metrics 2020Knowledge Organizations

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