The Ica Communication Audit: Process, Status, Critique

Gerald M. Goldhaber · Paul D. Krivonos

48 citations0/0 files storedJournal of Business Communication

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Communication Studies and Media Public Relations and Crisis Communication Organizational Change and Leadership

Abstract

The International Communication Association (ICA) Communicationaudit provides an organization with advance information that may preventmajor breakdowns. The ICA Communication Audit process, includinggoals, products, instruments, audit logistics and timetable, feedback ofresults and follow-up, and costs are presented as is the current status of theAudit, including audits conducted to date. The authors then make anevaluation of the strengths and weaknesses of the ICA CommunicationAudit.

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1988Handbook of Organizational Measurement 1974Measuring organizational communication.1972Communication in Organizations.

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