Communication as a Strategic Tool in Change Processes

Marit Christensen

83 citations0/0 files storedInternational Journal of Business Communication

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Organizational Change and Leadership Public Relations and Crisis Communication Organizational Management and Change

Abstract

The aim of the study was to develop, test, and partly validate a set of organizational communication factors for use in an organizational-change setting. Based on literature reviews and pilot interviews, a survey study was conducted using three samples. First, the testing involved construct validation through exploratory and confirmatory factor analyses. Second, the sample was divided into three groups: employees who experienced change, those who had recently had finished a change process, and those who had not experienced any change processes. The communication factors were then examined as predictors of employee assessment of communication in these three groups, respectively. The results of the study indicated eight robust dimensions included in five categories: social contact, central leadership, information, influence, and barriers to improvement. The results of the factor analyses indicated satisfactory reliability and construct validity of the communication factors, and the confirmatory factor analysis revealed a satisfactory model fit.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 83 citations exist upstream.

References

1992Alternative Ways of Assessing Model Fit 1994Testing Structural Equation Models.1998A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires 1997Organizational Learning II: Theory, Method, and Practice.1998Organizational learning II: Theory, method and practice 2004Organization Development and Change 1986THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS 2000Predictors and outcomes of openness to changes in a reorganizing workplace.

Cited by

2019The importance of communicating change 2023The Role of Leadership in Managing Change 2022The effects of organizational communication, leadership, and employee commitment in organizational change in the hospitality sector 2022The Contribution of Communication to Employee Satisfaction in Service Firms: A Causal Configurational Analysis 2023An exploratory analysis of internal communication in times of the COVID‐19 pandemic

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.