Delineating the Gray Areas in Hospitality Workplace Ethics: Perceptions of International Interns

Abstract

In this research students completing hospitality internships evaluated 16 behaviours seen in the workplace on a regular basis as to whether they perceived the behaviours as ethical or not. Overall results suggest ethics is a multidimensional construct that can be tied to established theoretical foundations. Findings support the impact of cultural background and gender in the assessment of ethical behaviour. No evidence was found to support differences in the assessment of ethical behaviour based upon whether students were identified with generation X or generation Y. Study results offer implications for education, training, communication, and future research.

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