References

• 1992The machine that changed the world5,805 cited
• 1997Lean Thinking—Banish Waste and Create Wealth in your Corporation3,375 cited
• 2002Survey research in operations management: a process‐based perspective1,610 cited
• 2002Assessing the impact of environmental management systems on corporate and environmental performance1,354 cited
• 2010The evolution of lean Six Sigma545 cited
• 2006The role of communication and management support in a lean manufacturing implementation411 cited
• 2012Four decades of lean: a systematic literature review394 cited
• 2005Supplier–supplier relationships in the buyer–supplier triad: Building theories from eight case studies385 cited
• 2001Lean manufacturing—tools, techniques, and how to use them329 cited
• 2009Lean transformation in the pure service environment: the case of the call service centre322 cited
• 2012Learning on lean: a review of thinking and research278 cited
• 2002A model for evaluating the degree of leanness of manufacturing firms251 cited
• 2008Measuring the leanness of manufacturing systems—A case study of Ford Motor Company and General Motors248 cited
• 1996The Difficult Path to Lean Product Development248 cited
• 2012Prominent obstacles to lean