Article2011

Teamwork in Integrated Design Projects: Understanding the Effects of Trust, Conflict, and Collaboration on Performance

François Chiocchio · Daniel Forgues · David Paradis · Ivanka Iordanova

164 citations0/0 files storedProject Management Journal

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Team Dynamics and Performance Construction Project Management and Performance Conflict Management and Negotiation

Abstract

Teamwork during integrated design projects is complex. We address this by investigating how trust, collaboration, and conflict evolve over time to affect performance. Our results stem from data gathered using validated self-report questionnaires with 38 participants in 5 multidisciplinary teams at three points in time during a 6-week integrated design competition. Results show that without collaboration, trust and conflict have no bearing on performance. In addition to an unambiguous practical outcome—fostering collaboration helps build trust and manage conflict—our study points to theoretical developments: as trust- and conflict-performance relations grow over time, so does collaboration's mediating effect.

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References

1981The Evolution of Cooperation 1977Handbook of Industrial and Organizational Psychology.1965Developmental sequence in small groups.2004A guide to the project management body of knowledge (PMBOK guide)1995A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict 2001A Temporally Based Framework and Taxonomy of Team Processes 2001Knowledge and Organization: A Social-Practice Perspective 2003Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis.

Cited by

2021Project team resilience: The effect of group potency and interpersonal trust 2018Collaboration in project teams: The role of mastery and performance climates 2019Testing the impact of targeted team building on project team communication using social network analysis 2016Symbiotic Relationships between Integrated Project Delivery (IPD) and Trust 2016Collaboration through innovation: implications for expertise in the AEC sector 2021The role of task conflict in cooperative innovation projects: An organizational learning theory perspective

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